Floral Manager Resume Example Absolutley Beautiful Flowers

FLORAL MANAGER

Professional Summary

Proactive Floral Manager with 30 years of retail experience. Successful in leadership and motivation with extensive knowledge of store displays and marketing. Adept at increasing profit while decreasing shrink and maintaining a clean and efficient department under pressure.

Creative individual with extensive understanding of plants and flowers. Energetic Floral Designer brings complex design ideas to fruition, exceeding client expectations. Specialist in special events such as banquets, weddings and corporate dinners.

Skills

Flower arranging
Team Supervision
Product inventories
POS terminals proficiency
Personnel development
Creative merchandising and display
Client meetings

Order placement
Floral and plant knowledge
Special occasion decorative pieces
Customer Service
Organization and Time management
Teamwork

Work History

Floral Manager, 01/2016 to 01/2018
Absolutley Beautiful Flowers – St Petersburg , FL

Inventoried plants and flower care supplies and ordered more.
Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Researched latest design trends, colors and vendor products for use in new pieces.
Quoted, generated and processed customer orders to meet specifications and various occasions.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Worked flexible hours; night, weekend, and holiday shifts.
Carried out day-day-day duties accurately and efficiently.

Owner/Operator, 12/2008 to 06/2014
Fleur Le Behr – Collingswood, NJ

Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Developed improved records management systems for leases and contracts to improve timeliness of renewals.
Aligned branding initiatives and sales strategies with client goals.
Developed key operational initiatives to drive and maintain substantial business growth.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

Receiving Supervisor, 01/2000 to 11/2007
Pennock Floral Company – Philadelphia , PA

Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Recorded regular progress and issues with products.
Worked with inventory managers and unloaders to plan deliveries.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Coordinated warehouse organization scheme and product placements.
Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Compared shipping orders and invoices against contents received to verify accuracy.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Conducted employee training and onboarding processes with strategic goals in mind.
Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
Double-checked cargo inventories and documentation for accuracy.
Prepared incident reports and gathered data when accidents occurred on receiving floor.

Lead Floral Designer, 10/1996 to 01/2000
Michael Bruce Florist – Haddon Township , NJ

Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
Researched latest design trends, colors and vendor products for use in new pieces.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
Quoted, generated and processed customer orders to meet specifications and various occasions.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Properly package flowers and plants for damage-free delivery.
Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Maintained excellent attendance record, consistently arriving to work on time.

Education

General Studies, 05/1991
Collingswood High School - Collingswood, NJ

Bachelor Of Administrative Studies: Business Administration And Management, 04/1996
Villanova University - Villanova, PA

Floral Design , 01/1998
AIFD - New York, NY

Resume Overview

Companies Worked For:

Absolutley Beautiful Flowers
Fleur Le Behr
Pennock Floral Company
Michael Bruce Florist

School Attended

Collingswood High School
Villanova University
AIFD

Job Titles Held:

Floral Manager
Owner/Operator
Receiving Supervisor
Lead Floral Designer

Degrees

General Studies , 05/1991
Bachelor Of Administrative Studies : Business Administration And Management , 04/1996
Floral Design , 01/1998

Floral Manager Resume Example

Resume Score: 80%

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