Flooring Sales Specialist Resume Example
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FLOORING SALES SPECIALIST
Skills
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Work History
03/2018 to Current
Flooring Sales SpecialistBuilders Firstsource, Inc. – Dublin , GA
- Demonstrated features of different floor options and overcame objections with knowledgeable responses
- Assisted customers with selecting appropriate floor types, including tile, linoleum and laminate
- Prepared quotes for new products and services and composed budgets
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams
- Maintained store equipment, including computers, printers and fax machines
- Built strong relationships with clients by following up on previous purchases and suggesting new products
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards
- Maintained in-depth understanding of all available brands and types of flooring available to customers
- Followed up with customers to assess satisfaction, answer questions and resolve concerns
- Discussed pricing, additional charges and payment plans during sales process
- Helped customers choose between different flooring types such as carpet, hardwood and laminate
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction
- Stayed up to date on the latest styles, trends and available flooring brands
- Assessed, optimized and elevated operations to target current and expected demands
- Negotiated prices and set up contracts to finalize installation agreements
- Used strong negotiation and persuasion skills to sell advertising products and services
- Surpassed quota by 25% to generate $1.45million in sales during 2019
03/2009 to 03/2018
Department Manager /Sales SpecialistWhataburger Restaurants Llc – Tuscaloosa , AL
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
- Created and implemented sales strategies to successfully meet company targets.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Interacted with approximately 10 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Regularly exceeded daily sales and product add-on quotas.
02/2008 to 12/2008
Restaurant Team MemberTaco Bell – City , STATE
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Restocked food items, including condiments and toppings, when inventory ran low
- Observed strict procedures regarding food handling and sanitation to prevent food-borne illnesses
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
- Processed payments and counted change to complete transactions
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use
Education
Some College (No Degree): Liberal Arts And General StudiesHumphrey's College - City
2007
High School Diploma
Pioneer Valley High School - City, State
Pioneer Valley High School - City, State
Professional Summary
Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.
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Resume Overview
School Attended
- Humphrey's College
- Pioneer Valley High School
Job Titles Held:
- Flooring Sales Specialist
- Department Manager /Sales Specialist
- Restaurant Team Member
Degrees
- Some College (No Degree) : Liberal Arts And General Studies
High School Diploma
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