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floatingmedical assistant lead front desk receptionist resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Website, Portfolio, Profiles
  • resumesample@example.com
Professional Summary

Highly motivated and committed Medical Assistant /front desk with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
Skills
  • EPIC EMR
  • Charting and documentation
  • Intake and discharge
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Check in and Checkout Procedures
  • Clinic Administration
  • HIPAA Guidelines
  • Patient Records Gathering
  • Referral Coordination
  • Building trust and rapport
  • Staff Development and Precepting
  • Acute and rehabilitative care
  • Laparoscopic procedures familiarity
  • Diabetes management
  • Ventilator care
  • IV drug therapy management
Work History
12/2017 to Current FloatingMedical Assistant/Lead Front Desk Receptionist Priority Healthcare Corporation | Gretna, LA,
  • Monitored and managed various treatment and care interventions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
  • Initiated review, revision and creation of operational policies within emergency department.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
08/2010 to 05/2017 Medical Assistant Banner Health | Fort Collins, CO,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Used EPIC to schedule appointments for doctor visits and procedures.
01/2007 to 12/2009 CNA - Certified Nursing Assistant Coral Sands | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Expected in 07/2019 to to | Real Estate GOLD COAST REAL ESTATE , 3577 NE 163rd St, North Miami Beach, FL 33160, GPA:
Expected in 12/2017 to to Associate of Science | Nursing Ideal Professional Institute, Miami, GPA:
Expected in 05/2014 to to Assistant | English Education Miami Dade College, Miami, FL GPA:
Expected in 03/2004 to to High School Diploma | FRERES DES MONFORTS, HAITI, GPA:
BabbleElla'sNaomi

equivalent Page 3 of 5 Flares Des Montfort

Certifications
Charting (10+ years) Pulmonary function Sterilization (5 years) Phlebotomy (5 years) Venipuncture Electrocardiography (7 years) Radiology Documentation (10+ years) Data entry Inventory Wound care (10+ years) Irrigation Needs assessment Training (10+ years) Stocking CPR (10+ years) EMR Injections (7 years) Microsoft Word (10+ years) Patient Care (10+ years) Receptionist (10+ years) Vital Signs (10+ years) Epic EMR Systems (10+ years) Customer Service (10+ years)
Languages
French:
Native or Bilingual
Negotiated:
English:
Full Professional
Negotiated:
Haitian Creole:
Native or Bilingual
Negotiated:
Spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • GOLD COAST REAL ESTATE
  • Ideal Professional Institute
  • Miami Dade College
  • FRERES DES MONFORTS

Job Titles Held:

  • FloatingMedical Assistant/Lead Front Desk Receptionist
  • Medical Assistant
  • CNA - Certified Nursing Assistant

Degrees

  • Associate of Science
  • Assistant
  • High School Diploma

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