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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. I am a critical thinker that connects seemingly separate details and keep up-to-date on regulations. Proficient in critical thinking and solutions-oriented problem-solving. I am dedicated to learning and evolving and maintaining good worth ethic. I have positive customer service skills and efficient in problem resolution.

Skills
  • Results-focused
  • Compliance
  • Activity planning
  • Individualized care
  • Effectively work with parents
  • Safety protocols
  • Behavioral/cognitive skills development
  • Team collaboration
  • Effective listening
  • Positive student engagement
  • Behavior modification
  • Classroom discipline
  • Course material development
  • Differentiated learning techniques
  • Labor and food cost control
  • Customer-oriented
  • Safety awareness
  • Cash handling ability
  • Hiring and training
  • Issue resolution
  • Staff development
  • Team Supervision
  • Continuous improvements
  • Solutions development
  • Systems implementation
  • Performance reporting
  • Financial and cash flow analyses
  • Contract review and recommendations
  • POS system operation
  • Portioning
  • Food preparation
  • Safe food handling
  • Reliable team worker
  • Dish preparation
  • Neat, clean and professional appearance
  • Engaging personality
  • Proven leader
  • Reliable and punctual
  • Excellent multi-tasker
  • Restaurant management
  • Delivers exceptional customer service
  • Comfortable standing for long time periods
  • Inventory
  • Meal prep
  • Food and beverage preparation
  • Cooking procedures
  • Superior communication skills
  • Order taking
  • Phone orders
  • Sandwich artistry
  • Menu item familiarity
  • Food handling and sanitization
  • Kitchen cleanliness and organization
  • Cleaning and sanitation
  • Food service standards
  • Opening and closing procedures
  • Payment transactions
  • Cash register operations
  • POS system expertise
  • Guest inquiries
  • Concise time management
  • Experience in leadership
  • Basic math
  • Conflict resolution
  • Working collaboratively
  • Product displays
  • Safety methods
  • Merchandise stocking
  • Loss prevention
  • Stockroom procedures
  • Loading and unloading
  • Merchandise restock
  • Adaptive team player
  • Dependable and reliable
  • Freight operations
  • Heavy lifting
  • Workload priorities
  • Inventory replenishment
  • Store planning and display design
  • Product organization
  • Cash register operation
  • Merchandise restocking
  • Payment processing
  • Scanner operations
  • ID verification
  • Cash counting machine operations
  • Security monitoring
  • Staff mentoring
  • Customer assistance
  • Cash drawer balancing
  • Ordering and stocking
  • Credit and cash transactions
  • Effective customer upselling
  • Coin counting
  • Returns and exchanges
  • Product expertise
  • Mobile ordering understanding
  • Physical stamina
  • People skills
  • Communication
  • Work ethic
Experience
Floater Teacher, 07/2021 to Current
 Children Of America – Maineville, OH,
  • Assisted with daily classroom activities and routines.
  • Protected safety and health of children by closely following classroom rules and procedures.
  • Communicated with lead teachers of several classrooms to maintain required adult to child ratios.
  • Supported lead teachers with development and implementation of curriculum and lesson planning.
  • Arranged and put away items to keep classroom neat and organized.
  • Participated in lunch and playground duty to enforce rules outside classroom.
  • Collaborated with teachers, substitutes and administrators for smooth daily functions.
  • Organized and distributed materials needed for planned classroom activities.
  • Monitored student behavior and reinforced rules to support order.
  • Interacted with parents or guardians by discussing behavior patterns and addressing the parents individual concerns and questions about their child’s needs.
  • Aided food service by preparing healthy meals and snacks, washing dishes and cleaning tables.
  • Guided students and aided with individual needs using behavior management techniques.
  • Documented student observations and other information to create reports.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided notes and reports on school day activities to primary teacher.
  • Engaged students in discussions to promote interest and drive learning.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Reported problem students to principal to maintain control of classroom.
Shift Supervisor Trainee, 01/2021 to 07/2021
 Tiffany & Co. – Boca Raton, FL,
  • Mentored team members to succeed and advance within department and company.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Presented training information via role playing, simulations and team exercises.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Trained, developed and counseled employees to develop high performing team.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Cashier, 02/2020 to 01/2021
 Challenge Unlimited, Inc. – Fort Leonard Wood, MO,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Team Member, 08/2019 to 02/2020
 Papa John's – Destin, FL,
  • Created fun in the competitive working environment to motivate the team to stay up to company service time requirements.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Rotated through series of different stations based on team needs.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
Education and Training
GED: , Expected in
Daytona State College - Daytona Beach, FL
 GPA:

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Resume Overview

School Attended

  • Daytona State College

Job Titles Held:

  • Floater Teacher
  • Shift Supervisor Trainee
  • Cashier
  • Team Member

Degrees

  • GED

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