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I am energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. I am a critical thinker that connects seemingly separate details and keep up-to-date on regulations. Proficient in critical thinking and solutions-oriented problem-solving. I am dedicated to learning and evolving and maintaining good worth ethic. I have positive customer service skills and efficient in problem resolution.
Floater Teacher, 07/2021 to Current
Children Of America – Maineville, OH,
- Assisted with daily classroom activities and routines.
- Protected safety and health of children by closely following classroom rules and procedures.
- Communicated with lead teachers of several classrooms to maintain required adult to child ratios.
- Supported lead teachers with development and implementation of curriculum and lesson planning.
- Arranged and put away items to keep classroom neat and organized.
- Participated in lunch and playground duty to enforce rules outside classroom.
- Collaborated with teachers, substitutes and administrators for smooth daily functions.
- Organized and distributed materials needed for planned classroom activities.
- Monitored student behavior and reinforced rules to support order.
- Interacted with parents or guardians by discussing behavior patterns and addressing the parents individual concerns and questions about their child’s needs.
- Aided food service by preparing healthy meals and snacks, washing dishes and cleaning tables.
- Guided students and aided with individual needs using behavior management techniques.
- Documented student observations and other information to create reports.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided notes and reports on school day activities to primary teacher.
- Engaged students in discussions to promote interest and drive learning.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
- Helped students build learning and study skills to achieve educational goals.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Reported problem students to principal to maintain control of classroom.
Shift Supervisor Trainee, 01/2021 to 07/2021
Tiffany & Co. – Boca Raton, FL,
- Mentored team members to succeed and advance within department and company.
- Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
- Presented training information via role playing, simulations and team exercises.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Established and enforced clear goals to keep employees working collaboratively.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Trained, developed and counseled employees to develop high performing team.
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
- Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Cashier, 02/2020 to 01/2021
Challenge Unlimited, Inc. – Fort Leonard Wood, MO,
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Team Member, 08/2019 to 02/2020
Papa John's – Destin, FL,
- Created fun in the competitive working environment to motivate the team to stay up to company service time requirements.
- Worked hard to learn all required tasks quickly and maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
- Rotated through series of different stations based on team needs.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
GED: , Expected in
Daytona State College - Daytona Beach, FL
GPA:
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