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Fleet dispatcher Resume Example

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FLEET DISPATCHER
Career Overview
Experienced Certified Nursing Assistant with good knowledge and understanding of development factors specific to adult and geriatric residents.High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Core Strengths
Culturally competent careDiabetes, Hospice, and Stroke Skilled housekeeper Patient Care Safety-oriented Patient-focused care Multi-tasking Mobility assistance aptitude Self-starter CNA certification Fast learner Trusted key holder Calm under pressure Quick learner Exceptional attention to detail MS Windows proficient Proficient in cash management Credit card processing Multi-line phone talent POS systems
  • Operations management
  • Staff development
  • Inventory control
  • Staff training
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
Accomplishments
Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Work Experience
February 2017
to
Current
Company NameCity, StateFleet dispatcher
Dispatch fleet to and from the west coast. I am responsible for watching the load boards, inquiring about a load, communicating information such as pick up dates, drop off dates, weight, heights, etc.
I am also responsible for updating the spread sheets daily and the drivers log books.
October 2015
to
December 2016
Company NameCity, StateManager/ bartenderAssisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Correctly calculated charges, issued bills and collected payments. Checked in deliveries and signed off on products received. Provided high quality service. Managed team of 6 Served as mentor to junior team members. of professionals.
January 2013
to
October 2015
Company NameCity, StateHead server
  • First Dixie Cafe LLC � 2400 west pioneer parkway pantego tx 76013 Upheld strict cash handling procedures.
  • Managed revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Cleaned, mopped and vacuumed the Dining area.
  • Closed out cash register and prepared cashier report.
  • Served each guest courteously, quickly and efficiently.
  • Consistently used suggestive selling techniques.
  • 2 years casual dining experience.
April 2012
to
January 2014
Company NameCity, StateCall center Representative Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Ran reports and supplied data to fulfill customer report requirements. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues. Trained staff on how to improve customer interactions.
Educational Background
2010
Slaton High SchoolCity, StateHigh School Diploma
Tarrant County CollageCity, StateAssociate of Arts: Associates of arts
Skills
attention to detail, Call Center, cash handling, cash management, cash register, cashier, CNA, Credit, clients, customer satisfaction, customer service experience, Customer Service, databases, senior management, fast, Hospice, legal, MS Windows, Multi-tasking, Patient Care, performance reviews, policies, POS, quality, Quick learner, Fast learner, Safety, selling, Self-starter, phone
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Resume Overview

School Attended

  • Slaton High School
  • Tarrant County Collage

Job Titles Held:

  • Fleet dispatcher
  • Manager/ bartender
  • Head server
  • Call center Representative

Degrees

  • High School Diploma
    Associate of Arts : Associates of arts

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