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Fiscal Clerk - Contractor City of Newport Beach Resume Example

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FISCAL CLERK - CONTRACTOR CITY OF NEWPORT BEACH
Professional Summary

Accomplished English undergraduate and licensed California Pharmacy Technician. Concurrent 12+ years of experience and success working within high-volume, leading retail pharmacy chain. Highly proficient in data entry and other administrative functions; passionate about building relationships for sustained business growth and retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service experiences that exceed expectations.

Skills
  • Administrative, technical, & clerical support
  • MS Office, G Suite, QuickBooks
  • Scheduling and records management
  • 50+ WPM, 13800+ KPH
  • AP/AR, bookkeeping, account reconciliation
  • Medical terminology, pharmacy nomenclature, billing & coding
  • Prioritizing triage requests, claims adjudication
Work History
Fiscal Clerk - Contractor City of Newport BeachDec 2020 - Mar 2021
Company NameCity, State
  • Assist in the operation of water billing, property control, cashiering, payroll, licenses, permits, purchasing, accounts payable, and accounts receivable
  • Perform a wide variety of financial tasks including processing checks, cashiering, reconciling and balancing to various control ledgers, and preparing checks
  • Perform a variety of general clerical duties including writing reports and correspondence; maintaining files, records, and supplies; and retrieval and re-filing of records
  • Use MS Word, Excel, and Outlook to maintain various ledgers, registers, journals and logs in accordance with generally accepted accounting principles and practices
  • Enter, retrieve, and maintain data through Tyler-Munis
  • Prepare and provide financial charts, graphs, information, statistical reports and statements as requested
Tax Data Verification SpecialistSep 2020 - Oct 2020
Company NameCity, State
  • Organize, sort, verify source document input data against original documents
  • Evaluate source documents to locate information needed for each data entry field
  • Correct any data entry error to prevent later issues such as duplication or data degradation
  • Support Service Center department with special projects resulting in increased efficiency and production volume/output
Warranty AnalystMay 2020 - Sep 2020
Company NameCity, State
  • Evaluate and qualify consumer warranty claim/service report for applicability
  • Initiate invoices, credits or payments to customer based on warranty adjudication
  • Educate and coach consumers on best practices for using company products
  • Assess technical issues, troubleshooting, and identify solutions
  • Record call notes, track requests, and compose professional responses via Zendesk and Volusion
  • Liaise with colleagues using Microsoft Teams, Adobe Connect, Cisco WebEx, Zoom, Zimbra, and Slack
Tax Data Verification CoordinatorJan 2020 - Apr 2020
Company NameCity, State
  • Prepare wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns
  • Manage daily work queue to prioritize, delegate, and assign work to 200-250+ employees
  • Perform relevant data entry on 1,400+ pg/day
  • Review financial statements and supporting documentation
Administrative AssistantJul 2019 - Dec 2019
Company NameCity, State
  • Perform general office duties, route incoming calls and faxes
  • Compose internal memos and external correspondence for senior management
  • Develop and update spreadsheets and databases to track, analyze, and report on performance and sales data
  • Coordinate domestic and international travel arrangements, including booking airfare, hotel, and ground transportation
  • Oversee personal and professional calendars and coordinated appointments for future events
Pharmacy TechnicianJul 2018 - Jul 2019
Company NameCity, State
  • Perform data entry on new and updated insurance, hard copy and e-scripts, and queue rejections
  • Calculate dosage, fill prescriptions, and prepare prescription labels
  • Perform daily RTS procedure to reduce inventory loss
  • Mitigate OOS by submitting orders via Cardinal/McKesson portal
  • Utilize Telxon RF unit to manage perpetual inventory system
  • Implemented vaccine awareness campaign that increased immunization-based script count by 300+
ASM/Operations SupervisorSep 2006 - Aug 2018
Company NameCity, State
  • Assist in recruiting, hiring, and training of 25+ team members
  • Effectively allocate and delegate tasks during high-traffic times
  • Establish and optimize schedules to keep coverage and service in line with forecasted demands
  • Execute bookkeeping, payroll, AP/AR, P&L reconciliation
  • Analyzed customer feedback via proprietary CRM software and implemented SOP, boosting customer service metrics 20%+
Assistant Property Manager (Residential)Oct 2013 - Mar 2015
Company NameCity, State
  • Compose marketing materials, assemble pre-listing/listing packets, create online property listings, facilitate open house showings
  • Manage all aspects of customer service, including greeting clients, showing properties, preparing leases, and resolving tenant issues
  • Oversaw monthly collections of over $60,000 in funds, maintaining high payment rates by building positive relationships with tenants
  • Facilitate maintenance requests, contract and dispatch vendors, solicit bid proposals, arrange MI/MO
Education
Bachelor of Arts: English2021
Columbus State UniversityCity, State

Senior undergraduate nearing completion of degree coursework

  • Minor: Professional Writing
  • 4.0 GPA
Associate of Arts: Human Services2012
Saddleback CollegeCity, State
  • Granted Certificate in Corrections and Criminal Justice
  • Cum Laude graduate
  • Dean's List Spring 2011 & Fall 2011
Websites, Portfolios, Profiles
  • www.linkedin.com/in/ataylor9552
Certifications
  • Certified Pharmacy Technician (CPhT), TCH 174332, Exp 7/2021
  • BLS CPR (Adult/Child/Infant), AB1154160-BLS, Exp 12/2021
  • Basic First Aid, AB1154160-FA, Exp 12/2021
  • Health Care Provider CPR, AB1154160-HCP, Exp 12/2021
  • Adult CPR, AB1154160-ADL, Exp 12/2021
  • Blood Borne Pathogens, AB1154160-BBP, Exp 12/2021
Affiliations
  • Member, American Association of Pharmacy Technicians (AAPT)
  • Honorary Chair Member, Professional Writing Organization (PWO)
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Resume Overview

School Attended

  • Columbus State University
  • Saddleback College

Job Titles Held:

  • Fiscal Clerk - Contractor City of Newport Beach
  • Tax Data Verification Specialist
  • Warranty Analyst
  • Tax Data Verification Coordinator
  • Administrative Assistant
  • Pharmacy Technician
  • ASM/Operations Supervisor
  • Assistant Property Manager (Residential)

Degrees

  • Bachelor of Arts : English 2021
    Associate of Arts : Human Services 2012

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