Fiscal Accounts Clerk/ Reception Resume Example Lighthouse Academies

FISCAL ACCOUNTS CLERK/ RECEPTION

Professional Summary

Experienced Accounting Clerk driven to improve financial reporting, documentation and expense tracking. Adaptable professional with a decisive and dedicated nature.

Knowledgeable and enthusiastic about supporting business financial needs. Well-developed expertise in administration and compliance. Proactive problem-solver. Very friendly and loves to work with people!

Skills

Invoicing and collections
Budgets and forecasting
Training and mentoring
Finance
Administrative support
Recordkeeping
Variance resolutions
File and database management
Staff Management

File Maintenance
Invoicing
Data processing
Budgeting
Account Reconciliation
Team Building
Bookkeeping
Month-end reports
Interpersonal relations

Work History

Fiscal Accounts Clerk/ Reception, 10/2018 to Current
Lighthouse Academies – North Little Rock , AR

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Scanned documents and saved in database to keep records of essential organizational information.
Added documents to file records and created new records to support filing needs.
Obtained scanned records and uploaded into database.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Operated multi-line telephone system to independently handle numerous calls each day.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Triaged incoming calls on Multi-line phone system and directed to departments based on customer needs.
Resolved customer problems and complaints by addressing each one and alerting upper management of any problems.
Routed incoming mail and messages to relevant personnel without delay.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Maintained building security by monitoring logbook and issuing visitor badges.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Kept reception area clean and neat to give visitors positive first impression.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

Paraprofessional, 08/2017 to 10/2018
Berks County Intermediate Unit #14 – City , STATE

Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Supported student learning objectives through personalized and small group assistance.
Performed special tasks such as Circle Time and Communications and Play to help students with special needs learn and grow.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and a listening ear.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
Led reading and arts and crafts lessons.
Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Maintained safety and security of all youth under care.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Took daily attendance, notifying Head Teacher immediately of any student absences.
Maintained head count and attendance sheets.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Monitored student classroom and outdoors activities to promote student safety.
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Kept classrooms clean by sterilizing and disinfecting toys and surfaces.

Disney Guest Service, 03/2015 to 08/2018
Disney – City , STATE

Maintained high employee satisfaction and performance with hands-on and collaborative style.
Took notes on long-term and return customers in order to deliver personalized customer treatment and service.
Generated daily reports for onstage and backstage.
Trained junior team members in customer service strategies and property policies.
Reviewed upcoming events and planned for expected challenges.
Created and delivered effective training materials and courses.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Developed and implemented strategies to improve guest experiences and build loyalty.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Supervised and guided new employees on Guest Service and Store Operations and responded quickly to questions, which improved understanding of job responsibilities.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.

Store Manager Trainer, 06/1991 to 04/2003
Blockbuster Video – City , STATE

Performed variety of management functions including, driving sales, achieving store productivity and financial targets, planning and executing promotional and local store marketing activities.
Supervised and effectively trained numerous employees to decrease process lags and boost productivity.
Supported store opening by setting up office space, equipment and POS systems.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Guest Service, Business Operations and Payroll system..
Opened and closed store 5 days per week.
Provided informal coaching and support during any given day and assisted and supported store associates in all aspects of sales and customer service.
Drove and maintained solid operational processes, inventory management and inventory rationalization
Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving well trained employees.
Created and oversaw new hire training programs for Business operations.
Trained and mentored numerous new personnel hired to fulfill various roles.

Education

General Studies: General, 06/1983
Boyertown Area Senior High School - City, State

Cosmetology License : Cosmetology/Business Math , 06/1983
Berk Vocational Technical School - City

Advanced Paraprofessional : Education, 05/2005
Berks County Intermediate Unit #14 - City

Bachelor Of Business Administration: Business/HR, Expected in 06/2022
Reading Area Community College - City, State

Resume Overview

School Attended

Boyertown Area Senior High School
Berk Vocational Technical School
Berks County Intermediate Unit #14
Reading Area Community College

Job Titles Held:

Fiscal Accounts Clerk/ Reception
Paraprofessional
Disney Guest Service
Store Manager Trainer

Degrees

General Studies : General , 06/1983
Cosmetology License : Cosmetology/Business Math , 06/1983
Advanced Paraprofessional : Education , 05/2005
Bachelor Of Business Administration : Business/HR , Expected in 06/2022

Fiscal Accounts Clerk/ Reception Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes