Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
To join a team and provide exceptional service as an extremely organized and self-starter professional with over 20 years of leading, supervising, training, staff development and employee relations experience.  Human resource professional with extensive experience in  labor relations, process and productivity improvements, performance management, change management and curriculum design.
  • Employee Relations & Diversity
  •  Workforce Planning & Development 
  • Change Management
  • Talent Assessments
  •  Labor Relations
  • Training Solutions Development
  •  Leadership Development
  •  Event management
  •  Organizational Development 
  •  Staff Coaching & Mentoring

Work History
First Sergeant, Current - Current
United States Air Force City, STATE,
  • Direct advisor to senior management on health, morale, welfare, legal and discipline matters
  • Developed, administered, improved organization policies; improved the quality of life for 1200 military and civilian personnel.
  • Trained senior and mid-level supervisors on policies, conduct and standards.
  • Coordinated ongoing technical training and personal development classes for over 900 staff members.
  • Maintained a pulse on all leadership and employee relation issues; served as main focal point for employee relations.
  • Drove design strategies for workforce planning and retention; completed staffing and data analysis to determine manpower needs for the organization.
  • Actively engaged in continuous process improvement for the organization.
  • Direct liaison between the Military Affairs Committee and Davis Monthan Air Force Base\'s largest private non-profit organization; led 24 committees and planned 5 corporate/community events.
  • Conducted orientation sessions and organized on-the-job training for new hires.
Security Forces Operations Supervisor, Current - Current
United States Air Force City, STATE,
  • Managed the Security Forces Operations Division; supervised all law enforcement and security functions for Buckley Air Force Base.
  • Senior Advisor for 209 military/ civilian law enforcement and security personnel; reported directly to the unit commander.
  • Drove organization performance and achievement of service levels through focused team operational reviews and structured coaching.
  • Evaluated the effectiveness of training programs and implemented improvements; reduced security incidents by 26% in 2 years.
  • Provided direct support for the President, Vice President of the United States, and other dignitaries during visitations.
  • Evaluated personnel performance, conducted and ensured continued proficiency training for 209 law enforcement personnel.
Security Forces Technical Training Supervisor, Current - Current
United States Air Force City, STATE,
  • Managed Air Force Technical Training Course; supervised 23 instructors and 130 mid-level supervisors.
  • Researched and developed course training materials for 2,640 security and law enforcement supervisors.
  • Created self-inspection and Operational Risk Management program;developed 5 checklists/ 255 line items resulting in zero discrepancies.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences and workshops.
Master of Science: Human Resource Management, Expected in Graduate July 2017
Trident University International - Cypress, California
  • Current GPA 4.00
  • Graduate July 2017

Bachelor of Science: Business Administration, Expected in 2016
Trident University International - Cypress, California
  • 4.00 GPA
  • Graduated Summa Cum Laude

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School Attended

  • Trident University International
  • Trident University International

Job Titles Held:

  • First Sergeant
  • Security Forces Operations Supervisor
  • Security Forces Technical Training Supervisor


  • Master of Science
  • Bachelor of Science

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