First Sergeant Resume Example
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FIRST SERGEANT
Professional Summary
Results-oriented Human Resources Professional with broad experience in all areas of HR and management, including policy development, implementing/executing strategy and initiatives, employee/labor relations, performance management, project management, strategic planning, advising, coaching, supporting Senior Leaders and employees. Organized, collaborative, self-starter, possessing strong interpersonal skills and 20 years of military and leadership experience. Creates business partnerships and builds trust with managers and employees to create a positive work environment.
Skills
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Work History
Human Resources Manager (First Sergeant), 12/2013 to Current
United States Air Force – City , STATE
United States Air Force – City , STATE
- Organizational Leadership: Direct advisor to Senior Leaders on all HR functions to include workforce planning, performance planning, standards, staff orientation, evaluation, and staff development. Developed/interpreted employee training, leadership development, succession planning, and regulatory compliance to increase organizational performance.
- Employee Relations: Oversaw, handled, and managed all employee relation issues. Assessed and resolved employee relations matters and identified employee trends; developed and administered organization policies; implemented/executed solutions to complex problems.
- Communication: Interacted and consulted daily with internal and external personnel on significant matters often requiring coordination between organizations. Developed and briefed organizational strategies and policies to leaders/employees. Reviewed issues recommended/implemented solutions. Drove the strategic and tactical planning processes.
- Internal & External Relationships: Vice President of First Sergeants Council; led 29 First Sergeants/Organization Leaders, 24 committees, organized corporate and community events with Tucson Chambers of Commerce and Military Affairs Committee.
- Training and Development: Trained managers and supervisors;
developed solutions to complex problems. Coordinated on-going personal
development classes for over 900 staff members. Counseled
leadership/employees on matters concerning staff development. Conducted orientation sessions and organized
on-the-job training for new hires.
Assistant HR Manager (Operations Superintendent ), 08/2011 to 12/2013
United States Air Force – City , STATE
Leadership: Senior Advisor to Senior Executives. Managed Security Forces Operations Division advocated for 209 military and civilian law enforcement personnel. Developed briefings, reports, orientation materials for new employees. Developed solutions to complex problems.
United States Air Force – City , STATE
Leadership: Senior Advisor to Senior Executives. Managed Security Forces Operations Division advocated for 209 military and civilian law enforcement personnel. Developed briefings, reports, orientation materials for new employees. Developed solutions to complex problems.
- Organizational Performance: Drove organizational performance and achievement of service levels through focused team operational reviews and structured coaching. Evaluated and implemented effective training programs reducing 2 year security incidents by 90% earning 2012 “Unit of the Year” and “Senior Non-commissioned Officer of the Quarter” awards.
- Workforce Expansion: Partnered with internal/ external managers; led US Dignitary support; fused 200 military police officers, FBI and US Secret Service agents for 11 Presidential and 204 distinguished visitor missions in 3 months.
- Project Management: Oversaw Installation Access Control System $10M project. Coordinated with external agencies and combined two sections into one, increased manpower efficiency by 50% and decreased customer complaints by 95%. Educated leaders and managers on new access policies.
Training Manager (Course Chief, Technical Training), 03/2007 to 08/2011
United States Air Force – City , STATE
United States Air Force – City , STATE
- Leadership: Managed Security Forces Advanced Technical Training Course, supervised 23 instructors and 130 Security Forces students. Determined strengths and weaknesses, procedural and regulatory deficiencies in training programareas and provided recommendations to correct or improve current practices.
- Coaching/Mentoring: Provided coaching and support to students, leaders and training managers. Evaluated the effectiveness of training programs in employee performances. Rewrote advanced training course for career field leaders, developed 52 training objectives and implemented new material for 2,640 employees.
- Training & Development: Completed 2,000 hour teaching internship with the Community College of the Air Force. Conducted job analysis, developed and validated training plans reflecting the knowledge, skills, abilities and other requirements needed for assigned positions. Coordinated with Senior Leaders and training managers to implement new training processes. Educated leaders and managers on new training program.
- Project
Management/Technology Improvement: Oversaw $2M Field Training Site project,
completed project 6 months ahead of
schedule.
Coordinated and managed 5 subcontractors, created management directory and provided
consultation and guidance to managers, supervisors and staff. Trained staff on new
computer systems and software.
Education
Master of Science: Human Resource Management, 2017
Trident University International - City, State
Trident University International - City, State
- Current GPA 4.00
Bachelor of Science: Business Administration, 2016
Trident University International - City, State
Trident University International - City, State
- 4.00 GPA
- Graduated Summa Cum Laude
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Resume Overview
School Attended
- Trident University International
Job Titles Held:
- Human Resources Manager (First Sergeant)
- Assistant HR Manager (Operations Superintendent )
- Training Manager (Course Chief, Technical Training)
Degrees
- Master of Science : Human Resource Management , 2017
Bachelor of Science : Business Administration , 2016
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