Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.


* Goal oriented - personal/instructional

* Strong communication skill set - verbal and written

* Easy adaptation to change.

* Outstanding Organizational Skills

* Multi-tasking proficiency

* Multiple software program skills - using and instructing others

Work History
08/2012 to Current
First Grade Classroom Teacher Region One School District Falls Village, CT,
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Instructed up to 25 students individually and in groups on all subjects.
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
  • Communicated student progress, academic difficulties or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
  • Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
  • Incorporated technology into lesson planning to create engaging, multi-dimensional lessons for in school and virtual students.
  • Maintained student portfolios used for monitoring skills assessments and work samples needed for promotion and to monitor areas needing improvement.
  • Built positive relationships with parents to involve families in educational process.
  • Included multicultural awareness in class discussions to meet state standards.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
04/1999 to 05/2006
Digital Lab Manager L & R Photo City, STATE,
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Collected production samples regularly and performed detailed quality inspections.
  • Reported production malfunctions to managers and production supervisors.
  • Inspected products and worker progress throughout production.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Created all graphic designs for the company based on collaboration with client and staff input.

04/1997 to 03/2001
Licensed Realtor Associate Skip Eder Real Estate City, STATE,
  • Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
  • Designed and staged homes for optimum showings and photography.
  • Kept detailed list of local properties in Propertyware, continuously updating data to stay knowledgeable on markets and possible sales.
  • Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
03/1988 to 04/1995
Tri-County Division Director United Way Of Greater St. Louis City, STATE,
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Attended weekly meetings with the Vice President to discuss and optimize strategies.
  • Produced [Number] reports per week to analyze job performance against team goals.
  • Promoted company by giving exciting and dynamic presentations to customers.
  • Hired and directed teams of employees to achieve daily and long term operations and business goals. Personally responsible for managing four associates, 120 agency executives, and up to 30 volunteers during the campaign season.
Expected in 05/2019
Master of Science: Elementary Education
Missouri Baptist University - St Louis, MO
  • Graduated with 4.0 GPA
Expected in 04/1984
Bachelor of Science: Marketing & Organizational Communication
Truman University - Kirksville, Mo,

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Resume Overview

School Attended

  • Missouri Baptist University
  • Truman University

Job Titles Held:

  • First Grade Classroom Teacher
  • Digital Lab Manager
  • Licensed Realtor Associate
  • Tri-County Division Director


  • Master of Science
  • Bachelor of Science

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