Versatile PGA Golf Professional trained in golf facility operations management who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of golf instruction and an unsurpassed work ethic. Hardworking golf retail management professional versed in all aspects of running a golf retail shop, including opening and closing procedures, receiving, pricing, accounting, and merchandising.
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Organization and execution of member, and non-member tournaments. Successful management of the golf shop retail operation. PGA certified golf instructor in The Hawk Golf Academy. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Hired and trained all outside services personnel.
Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Daily management of the golf operation and all member tournaments.
Executed and managed all member and non-member tournaments. Generated monthly sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Hired and trained all outside services staff for the golf operation. Managed the golf merchandise concession with annual sales of $700,000 and a cost of goods sold at 65%. Monitored customer preferences to determine focus of sales efforts. Maintained friendly and professional customer interactions. Focus on golf instruction to all members.
1998-1999 Received a full scholarship and played football for the Army Football Team
Intended Major: Engineering Psychology
Graduated in the top 15%
National Honors Society Member
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