Firearms Sales Associate Resume Example Bass Pro Shops

FIREARMS SALES ASSOCIATE

Summary

Skills

Report generation
Process improvement
Operational improvement
CCTV
First Aid/CPR
Relationship development
Team building
Security systems
Business operations

MS Office
Planning and coordination
Problem resolution
Organization
Administrative support
Communications
Supervision
Customer service

Experience

Firearms Sales Associate
Columbus , OHBass Pro Shops/Oct 2018 to Current

Increased sales by cross-selling firearms and accessories purchases.
Advised customers on correct weapons, ammunition and accessories for intended uses.
Completed required paperwork and background checks for each purchase.
Connected with customers using strong conversational skills to uncover unique needs.
Drove sales of firearms and firearm products by applying proactive nature, knowledge of customer preferences and active listening skills.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Educated customers on product and service offerings.
Recommended merchandise to customers based on needs and preferences.
Used POS register system to ring up customer purchases, process payments and issue receipts.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Recommended optimal merchandise based on customer needs and desires.
Kept inventory of firearms and ammunition well-organized, stocked and secure.

Manufacturing Production Associate
Aurora , COThe Kemtah Group/Jun 2002 to Aug 2017

Supported production by handling parts, rigs and jigs with precise care.
Lifted heavy loads regularly to efficiently move raw materials, assemblies and completed products.
Met daily production goals by working efficiently and collaboratively to handle 20-50 builds per hour.
Supported production quality standards by regularly testing and verifying production processes.
Practiced safe and hazard-free work environments in line with company standards.
Tabulated data on industry trends and developments to present to management.
Initiated discussion with production department to improve tools, workflow and analytical processes.
Tracked development health and velocity using agile tools to mitigate risks.
Measured core success metrics to improve future product launch phases.
Provided production, progress, or changeover reports to shift supervisors and set up and verified the functionality of safety equipment.
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
Kept production logs and maintained the inventory of job materials.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.

Automotive Service Technician
Merrillville , INEd Napleton Automotive Group/Oct 1991 to Jun 2002

Optimized functionality of automotive equipment and systems with skilled tuning of settings.
Tested electronic components and computer controls with specialized devices.
Adjusted, repaired or replaced defective automotive parts.
Rebuilt components and systems to correct faults and achieve desired performance levels.
Wrote up detailed repair orders outlining all actions and estimated costs.
Inspected vehicles to assess damage and strategize repair plans.
Tested vehicles to assess individual components and systems.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Evaluated, repaired and aligned vehicle suspensions.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Learned all aspects of automotivesystems to complete repairs according to up-to-date specifications and standards.
Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
Developed in-depth understanding of all automotive systems and components to more quickly and efficiently perform repairs.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Answered customer questions and discussed options face-to-face, over the telephone and via email.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Pursued frequent opportunities to further enhance maintenance and repair skills.
Welded, soldered and fabricated parts to complete skilled services.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Detected combustible gas and refrigerant leaks using special instruments.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.

Armed Security Officer
Jacksonville , FLEbs Security Inc./Jun 1988 to Oct 1991

Monitored building access and identified all officials and employees before authorizing entrance.
Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
Tracked vehicles on premises, including license plate numbers.
Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Responded to and thoroughly investigated all reported incidents to protect company assets.
Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Collaborated with local law enforcement agencies to support criminal investigations.
Patrolled all facility every 30 minutes to look for suspicious activities.
Maintained order and safety while providing customer service and information to facility visitors.
Completed 30 minute building and grounds patrols.
Investigated disturbances and used proportional and strategic responses to handle different types of issues.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
Provided friendly and professional assistance to employees, visitors and customers.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Monitored premises and recorded all activity in daily officer report for submission to Shift Supervisor and post Managers at close of shift.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
Monitored access control systems, including CCTV systems for nefarious activities such as theft and pesonnal security.
Communicated with team members and building management via radio, telephones, computers and proprietary comapny software.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at multiple facilities.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Warned persons of rule infractions or violations and evicted violators from premises.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Monitored and authorized entrance and departure of employees, visitors and other persons.

Education and Training

High School DiplomaWinnetonka High SchoolMay 1986City, State

Resume Overview

School Attended

Winnetonka High School

Job Titles Held:

Firearms Sales Associate
Manufacturing Production Associate
Automotive Service Technician
Armed Security Officer

Degrees

High School Diploma

Firearms Sales Associate Resume Example

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