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Firearms Sales Associate Resume Example

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FIREARMS SALES ASSOCIATE
Summary
Skills
  • Report generation
  • Process improvement
  • Operational improvement
  • CCTV
  • First Aid/CPR
  • Relationship development
  • Team building
  • Security systems
  • Business operations
  • MS Office
  • Planning and coordination
  • Problem resolution
  • Organization
  • Administrative support
  • Communications
  • Supervision
  • Customer service
Experience
Firearms Sales Associate
Kansas City, KSCabelas/Oct 2018 to Current
  • Increased sales by cross-selling firearms and accessories purchases.
  • Advised customers on correct weapons, ammunition and accessories for intended uses.
  • Completed required paperwork and background checks for each purchase.
  • Connected with customers using strong conversational skills to uncover unique needs.
  • Drove sales of firearms and firearm products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended optimal merchandise based on customer needs and desires.
  • Kept inventory of firearms and ammunition well-organized, stocked and secure.
Manufacturing Production Associate
Kansas City, MOHarley-Davidson motor companyInc/Jun 2002 to Aug 2017
  • Supported production by handling parts, rigs and jigs with precise care.
  • Lifted heavy loads regularly to efficiently move raw materials, assemblies and completed products.
  • Met daily production goals by working efficiently and collaboratively to handle 20-50 builds per hour.
  • Supported production quality standards by regularly testing and verifying production processes.
  • Practiced safe and hazard-free work environments in line with company standards.
  • Tabulated data on industry trends and developments to present to management.
  • Initiated discussion with production department to improve tools, workflow and analytical processes.
  • Tracked development health and velocity using agile tools to mitigate risks.
  • Measured core success metrics to improve future product launch phases.
  • Provided production, progress, or changeover reports to shift supervisors and set up and verified the functionality of safety equipment.
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Collected hazardous or non-hazardous waste using correctly labeled barrels or other containers and transferred to collection areas.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Kept production logs and maintained the inventory of job materials.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Automotive Service Technician
Kansas City, MOJohn Chezik Honda /Oct 1991 to Jun 2002
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Tested electronic components and computer controls with specialized devices.
  • Adjusted, repaired or replaced defective automotive parts.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested vehicles to assess individual components and systems.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Learned all aspects of automotivesystems to complete repairs according to up-to-date specifications and standards.
  • Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
  • Developed in-depth understanding of all automotive systems and components to more quickly and efficiently perform repairs.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Armed Security Officer
Kansas City, MORJS Security Company/Jun 1988 to Oct 1991
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Tracked vehicles on premises, including license plate numbers.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Collaborated with local law enforcement agencies to support criminal investigations.
  • Patrolled all facility every 30 minutes to look for suspicious activities.
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Completed 30 minute building and grounds patrols.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Monitored premises and recorded all activity in daily officer report for submission to Shift Supervisor and post Managers at close of shift.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft and pesonnal security.
  • Communicated with team members and building management via radio, telephones, computers and proprietary comapny software.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at multiple facilities.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
Education and Training
High School DiplomaWinnetonka High SchoolMay 1986Kansas City, MO
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Resume Overview

Companies Worked For:

  • Cabelas
  • Harley-Davidson motor companyInc
  • John Chezik Honda
  • RJS Security Company

School Attended

  • Winnetonka High School

Job Titles Held:

  • Firearms Sales Associate
  • Manufacturing Production Associate
  • Automotive Service Technician
  • Armed Security Officer

Degrees

  • High School Diploma

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