fire service captain resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced Fire Service Captain with over 17 years of experience in the Fire Service. Excellent reputation for resolving problems, improving internal and external customer satisfaction, and driving overall operational improvements. I am enthusiastic and eager to contribute to the teams success through hard work, attention to detail, and excellent organizational skills. I have a clear understanding of the importance of teamwork, dedication, and training that it takes to be an effective and efficient team member. I am motivated to learn, grow and excel in everything that I do.

  • Fire service
  • Patient-focused quality service
  • Preventive maintenance services
  • Fire response rescue direction
  • Public service
  • Excellent customer service skills
  • Continuing education
  • Verbal and writing communication
  • Reporting and documentation
  • Program planning
  • Instructor mentoring
  • Employee training
  • Training program development
  • Public speaking
  • Identifying problems
  • Conflict resolution
  • Effective time management
  • Interpersonal skills
  • Strong collaborator
Work History
11/2002 to Current Fire Service Captain City Of Rock Island | Rock Island, IL,
  • Conducted training and change management processes to improve fire department operations.
  • Lead training activities for fire service personnel.
  • Assisted in the development of a new training center.
  • Lead a crew of Firefighters and Paramedics in their day to day operations at a designated fire station.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external customers.
  • Managed and archived personnel documentation and files.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Worked with other fire department leadership to deliver effective and efficient training classes.
  • Lead a team of fire service personnel on various emergency calls to include life and death situations.
06/2003 to 11/2019 Firefighter/Paramedic Fairhope Volunteer Fire Department | City, STATE,
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools.
  • Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
  • Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
03/2015 to 09/2019 Emergency Service Instructor Gulf Coast Emergency Response Academy | City, STATE,

Conducted training in fire rescue, hazardous materials, rope rescue, confine space rescue, National Incident Management System, and first responder for industrial fire brigades from the United States and Canada.

Expected in to to Master of Science | Emergency Service Management Columbia Southern University, Orange Beach, AL GPA:
  • Graduated with a 4.0 GPA
Expected in to to Bachelor of Science | Business Administration Faulkner University, Montgomery, AL GPA:
Expected in to to Associate of Science | General Education Bishop State Community College, Mobile, AL GPA:
Expected in to to License And Certification | Emergency Medical Technician-Paramedic University of South Alabama, Mobile, AL GPA:
  • Dean's List
  • Graduated with a 4.0 GPA

I have achieved numerous certifications through the Alabama Fire College located in Tuscaloosa, Alabama.

Advanced Exterior Industrial Fire Brigade Member 12-16-2016
Airport Fire Fighter 02-19-2010
Alabama Smoke Diver 03-12-2010
Apparatus Operator: Aerial 03-11-2011
Apparatus Operator: Mobile Water Supply 04-29-2012
Apparatus Operator: Pumper 08-06-2004
Fire Department Safety Officer: Incident Safety Officer 06-28-2013
Fire Fighter I 03-18-2003
Fire Fighter II 03-19-2003
Fire Inspector I 07-16-2010
Fire Inspector II 10-24-2014
Fire Inspector III 12-05-2014
Fire Instructor I 09-17-2010
Fire Instructor II 04-27-2012
Fire Investigator 03-23-2012
Fire Officer I 05-21-2004
Fire Officer II 12-17-2010
Fire Officer III 08-18-2017
Fire Officer IV 08-25-2017
Hazardous Materials Incident Commander 08-27-2010
Hazardous Materials Technician 05-28-2004
Incipient Industrial Fire Brigade Member 12-16-2016
Interior Structural Industrial Fire Brigade Member 12-16-2016
Live Fire Instructor 10-14-2012
Marine Fire Fighter I 01-11-2013

Public Fire & Life Safety Educator I 04-15-2015
Public Information Officer 06-24-2015
Rapid Intervention Crews 12-06-2012
Rescue Technician: Confined Space 04-09-2004
Rescue Technician: Rope 01-23-2004
Rescue Technician: Surface Water 05-05-2006
Rescue Technician: Trench 06-24-2004
Rescue Technician: Structural Collapse 09-29-2006
Rescue Technician: Vehicle & Machinery 06-26-2009
RT: Swiftwater I/II 08-17-2018

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Resume Overview

School Attended

  • Columbia Southern University
  • Faulkner University
  • Bishop State Community College
  • University of South Alabama

Job Titles Held:

  • Fire Service Captain
  • Firefighter/Paramedic
  • Emergency Service Instructor


  • Master of Science
  • Bachelor of Science
  • Associate of Science
  • License And Certification

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