To seek an opportunity within an organization that inspires its individuals to succeed personally and professionally. I enjoy developing and leading teams to achieve goals at work, personally and within our communities.
Purchased Fire and Safety in 2009 company was doing 112K a year. Hired one employee and went to work at evaluating this new business venture. We doubled sales first 3 years . Started with a simple process of Fire Extinguisher sales, service and repair along with Kitchen suppression systems sales, installation, service and repair. Became a one stop Fire and Safety company to our clients within the market by listening to our clients needs. We over delivered on our promise's and levels of service in an industry not known for great customer service with average sales of over 4.5MM yearly.
Was hired as a Regional Director for Starbucks, enjoyed the journey of this fast paced company that lived its mission for its partners and communities with which they did business within. Developed employees, stores, and markets . While being strategic and with operational plans for the region, lead execution, and measured results. Inspired leaders to create strong, diverse teams that engage their communities and customers while developing high performing leaders and store locations. Through strategic and operational plans that we measure and provided direct coaching and feedback with development plans and rewarded top performances .
10/03 to 10/2008 Multi State Regional Director of Operations – NV, CA, NM
This was not a market when I entered it in 2003. Starting with employee selection and staff selection. Grew market from average performance to top performers. People development and more people development along with goal setting and accountability.
· Lead New Mexico, Nevada, and Central California
· Started with 24 store and grew to 156 Stores and 2500 + employees.
· Development of 14 DMs and Support Staff of 12 for the Region .
· Market Averaged 100 Million per year.
1/03 to 10/03 Interim Vice President of Operations – San Francisco
· Lead Region while Vice President was on Maternity Leave
· 592 Units in Northern California 11,000 + employees
· 6 Regional Directors, Support Staff 73
· Worked with all Directors to support the growth, training, budgeting
3/01 to 1/03 Regional Director of Operations – San Jose Metro
· 108 Units from San Jose, Outer-Peninsula to Monterey
· Support Staff of 16
· To support operations, development, and training.
Came to KFC initially in March of 1994, was hired for my background in delivery operations. Was in the Las Vegas market at the time and was trained in KFC operations at store level in a Hybrid KFC Delivery store at the time there were 4 in market. Was promoted to Market Coach of 12 units in market. KFC made company decision to rollout delivery to entire company market operations . Once rollout was nearly complete we transitioned to 2N1 and All-In-One "Concept Operations Team" was also part of the team that transitioned A&W and Long John Silvers into the YUM Brand.
3/1994 to 3/2001Yum Brands - Las Vegas, NV
Operations Development Leader - West
· 149 KFC Delivery Units
· 61 KFC-Taco Bell
· 14 KFC-Pizza Huts
· 9 Pizza Hut – KFC – Taco Bell
Delivery Project Team Leader (1200 Units)
Market Coach (12 units)
Multi-Unit Test Delivery Manager
11-1987 to 02-1994Domino's Pizza Inc. West Division, USA
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