LiveCareer-Resume

finish line sales associate resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly, hardworking, and bilingual receptionist delivering customer service and administrative excellence. Including clerical support and public interaction. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication, and data-entry.

Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Native or Bilingual
Negotiated:
Portuguese:
Elementary
Negotiated:
Skills
  • Receptionist
  • Data Entry
  • Scheduling
  • Filing
  • Organizational Skills
  • Outlook
  • Microsoft Office
  • Microsoft Word
  • Customer Service Skills
  • Driving
  • Phlebotomy (Less than 1 year)
  • CNA (Less than 1 year)
  • Venipuncture
  • Upselling
  • EKG (Less than 1 year)
  • Windows (7 years)
  • Property Management
  • HIPAA
  • Computer skills
  • Customer support
  • Negotiation
  • Time management
  • POS
  • Photography
  • Childcare
  • Phone etiquette
  • Cashiering
  • Sales
  • Stocking and Replenishing
  • Merchandising
  • Technology sales
  • Work from home (Less than 1 year)
  • Sales Skills: Influence & Negotiation — Proficient (July 2019)
  • Using influence and negotiation techniques to engage with and persuade customers.
  • Problem-solving skills
  • Exceptional Customer Service
  • Multi-tasking strength
  • Shipment processing
  • Excellent people skills
  • Product promotions
Education
Expected in to to No Degree | PCT Harris School of Business - Danbury CT, Danbury CT, GPA:
Expected in 05/2023 to to Associate in General Studies | Naugatuck Valley Community College, Waterbury, CT GPA:
Expected in 09/2017 to to Certified Nursing Assistant | Harris School of Business - Danbury CT, Danbury, CT, GPA:
Expected in 06/2017 to to High School Diploma | Danbury High School, Danbury, CT GPA:
Certifications
  • CNA - Certified Nurse Assistant OCT 2017-OCT 2019
  • CPR/AED JAN 2019- JAN 2021
  • Driver's License DEC 2018-JAN 2025


Work History
11/2019 to 08/2022 Finish Line Sales Associate Hand & Stone | Gainesville, FL,
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Prepared merchandise for sales floor by pricing or tagging.


05/2021 to 07/2022 Front Desk Receptionist Gardant | Fort Wayne, IN,
  • Performed office openning.
  • Greeted guests at front desk and engaged in pleasant conversations
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Contacted maintenance staff department to resolve issues with tenant's apartments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity when working from home on snow days.
  • Generated leads for sales and rental properties through calls and online listings.
  • Coordinated leads management with Zoho CRM software to improve efficiency with prioritized prospects.
  • Interacted with vendors, clients, and visitors
  • Collected personal information such as paystubs, ID, and ran credit score for tenant's file.
  • Light desk cleaning.
09/2017 to 04/2019 Receptionist Ace Hardware | Tulsa, OK,
  • Performed office opening.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Interacted with vendors, clients, and visitors
  • Collected personal information such as paystubs, ID, social security for case management/energy department.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Scheduled and confirmed appointments for case management/energy department.
  • Corresponded with clients through email, telephone or postal mail.
  • Checked-in visitors
  • Stocked pamphlets and retrieved the newspaper.
  • Provide information on resources that people can receive help for
10/2016 to 11/2017 Cashier/Sales Associate Dick's Sporting Goods | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs and credit cards.
  • Operated POS terminals and cash drawer balancing.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Processed credit card and debit payments providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Maintained presentable customer areas with diligent cleaning.
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Harris School of Business - Danbury CT
  • Naugatuck Valley Community College
  • Harris School of Business - Danbury CT
  • Danbury High School

Job Titles Held:

  • Finish Line Sales Associate
  • Front Desk Receptionist
  • Receptionist
  • Cashier/Sales Associate

Degrees

  • No Degree
  • Associate in General Studies
  • Certified Nursing Assistant
  • High School Diploma

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