(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Highly motivated professional offering eight years of experience in the banking industry. Looking for a position in which exceptional member service skills can be utilized to assist members in meeting their financial goals.
  • Cash handling
  • Interpersonal skills
  • Numeracy skills
  • Initiative and problem solving abilities
  • Strong work ethic 
  • MS Office proficient
  • Communication
  • Organization
  • Professionalism 
  • Team player
  • Reliable
  • Exceptional customer service
Education and Training
C I Travel School Norfolk, VA Expected in 2004 : Travel Agent - GPA :
Central Texas College Killeen, TX Expected in : Business Administration - GPA :
American Red Cross 02/2014 to 01/2015  Sigonella, IT
Department Of The Treasury - Financial Technician
Charlotte, NC, 2015 - 04/2017
Expertly completed financial related transactions for military members involving travel pay, per diem and members advance pays resulting in over $90,000 funded daily. Resolved service members pay and personnel issues, provided advice and training on pay related rules, regulations, and procedures. Prepared funding documents for release by the designated authority to fund active duty pay entitlement actions. Ran reports daily on Winiats operating system to monitor due us payments and sent letters to service member advising current debt. Checked lines of accounting for accuracy in Centralized Master Edit Table accounting systems. Processed 85% of member travel claims during employment.
Citizens Independent Bank - Back-up head Teller
Robbinsdale, MN, 07/2008 - 01/2014
Audited tellers cash drawers and vault to monitor accuracy, filled all cash dispenser machines, ensured end of month inventory was performed, and addressed any discrepancies in a timely manner. Processed customer transactions using computerized methods, accurately recorded financial transactions, and generated receipts. Reviewed and approved overdrafts and checks for cashing, answered questions on accounts, loans, and statements. Coached team members daily to develop sales opportunities and refer customers appropriately. 
Community Bank Operated By Bank Of America - Banking Center Service Representative
City, STATE, 05/2006 - 04/2008
Resolved customer service issues in person and over the phone, handled customer requests, opened accounts for new and existing customers and prepared loan documentation for funding. Exceeded referral goals set by management by referring appropriate products and services meeting the customer’s needs.
Bank Of America - Teller
City, STATE, 01/2005 - 04/2006
Greeted and interfaced with customers to facilitate daily banking transactions; provided stellar customer service by ensuring exceptional banking services by addressing account and service concerns. Met goals by cross selling products and services to increase sales.

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School Attended

  • C I Travel School
  • Central Texas College

Job Titles Held:

  • Financial Technician
  • Back-up head Teller
  • Banking Center Service Representative
  • Teller


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