Analytical finance professional with 2+ years of success in financial reporting, analysis and administrative management.
MS Office Suite
Superior research skills
Employee training and development
Meticulous attention to detail
Professional and mature
Insurance eligibility verifications
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Financial Specialist/Administrative Assistant, 11/2014 to 05/2015Arkansas Dept of Human Services － Little Rock, AR
Verify and analyze provider expenditure reports and budget amendment requests, advise providers of discrepancies and request additional information and documentation needed, send approval or disapproval notice to providers regarding status
Prepare spreadsheets for use as a decision making tool, reconcile and update expenditures and payments spreadsheets, process payments to agency providers, compile finance and audits status report, track all payments processed by month and by fiscal year, research trends from previous fiscal years, maintain electronic and print filing system
Review grant applications, including the financial section, verify for accuracy and completion, revise budget and financial manual, provide training to providers on finance and budget requirements
Correspond with internal departments, respond to requests for information, provide customer service and technical assistance to providers and the public via phone and email, maintain confidentiality of all protected information
Provide to Division Director, compile and review department monthly reports, answer phones and route calls appropriately, complete purchase orders for quarterly meetings, route emails and internal mail and respond on behalf of Director
Update PowerPoint presentation for weekly management meetings, compose justification letters to request funds, track mileage reimbursement requests, attend required training and conferences, complete special projects assigned by Division Director.
Pharmacy Billing Adjudicator/Intake Coordinator, 07/2011 to 10/2014Omnicare Central Pharmacy Company － North Little Rock, AR
Enter patient medical history and demographic data for new admissions and readmissions, create new patient profiles for nursing home and assisted living facility patients and ensure accurate billing upon admission, contact nursing facility staff for resident billing and medical history updates, update patient medical history and demographic data, new admits, readmits, discharged residents
Advise facility nursing directors and doctor's offices of non-covered medications and prior authorizations, troubleshoot rejected prescription claims, contact third party insurance to assist with claim resolution, research Medicaid and Medicare eligibility and update in system, resolve previous month rejected claims and unbilled claims.
Budget Specialist, 07/2008 to 09/2009Arkansas Department of Workforce Services － Little Rock, AR
Monitor federal grant expenditures and program operating budgets, develop annual budget plans, report program status to senior management monthly, report quarterly expenditures to Department of Labor
Research and correct accounting entries, forecast upcoming quarterly expenditures, research prior year expenses,
Maintain and update program grant files, issue purchase order codes, review and verify purchase orders, provide budget training within department
Pharmacy Technician, 03/2008 to 09/2011Wal-Mart Pharmacy － North Little Rock, AR
Input patient medical history and prescription directions into computer system to produce labels for medications, suspensions, creams according to doctor's instructions
Contact prescribers regarding missing information, troubleshoot third party insurance rejected claims, contact insurance company for overrides and claim processing
Research patient prescription history, complete regulatory HIPAA training
Assist customers with over the counter medications, submit drug orders and stock shelves, pull and return expired medications
Accounting/Mentor Coordinator, 02/2005 to 07/2008Arkansas Military Department-Camp Robinson － North Little Rock, AR
Civilian Student Training Program Process monthly accounts payable entries, document and track vendors and purchase orders submitted, interpret personnel policies and answer employee inquiries, track employee leave usage, log and assign purchase order numbers, purchase company supplies from approved vendors, verify monthly credit card purchases and reconcile statements, agency liaison for Arkansas State Police and Central Registry correspondence and background investigations on program mentors, check mentor volunteer paperwork for accuracy and completion, follow up with mentors and inform of upcoming visitations, provide parent and mentor training sessions for scheduled visitations.
MBA:Coursework In Business Finance, Accounting, Marketing, HR Negotiations,2008Webster University － Jacksonville, AR, USA
Bachelor of Science:Business Administration,2004Arkansas State University － Jonesboro, AR, USA
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Companies Worked For:
Arkansas Dept of Human Services
Omnicare Central Pharmacy Company
Arkansas Department of Workforce Services
Arkansas Military Department-Camp Robinson
Arkansas State University
Job Titles Held:
Financial Specialist/Administrative Assistant
Pharmacy Billing Adjudicator/Intake Coordinator
MBA : Coursework In Business Finance, Accounting, Marketing, HR Negotiations , 2008 Bachelor of Science : Business Administration , 2004
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