LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Effective and positive team player known for contributing effective creative solutions. Able to give and embrace constructive criticism while working in a team environment towards a common goal.

A detail oriented representative that embraces excellent writing skills and business ethics in order to maximize the effectiveness of a final product.

Effective listener/communicator and fast diligent learner hungry for knowledge.

Productive worker under pressure and highly motivated.


Selected quote from LinkedIn testimonial


"I had the opportunity of supervising Felicita at Dade County Federal. Felicita is accurate and efficient with her daily tasks. Additionally, Felicita is an outstanding communicator. She always portrayed a great sense of leadership and surely has the potential of working in a supervisory/management role." Daniel Hernadez

Highlights
  • Cash handling
  • Financial analysis
  • Detail-oriented
  • Superb writer and editor
  • Strong organizational skills
  • Active listening skills
  • Top sales performer
  • Customer service expert
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adobe Photoshop
  • Film MakingPop culture knowledge
  • Screenwriting
  • Advanced Adobe Photoshop skills
  • Strong creative vision
  • Management skills
  • Film editing specialist
  • Creative
Accomplishments

Exceeded sales objectives in 2014.

Achieved top 5 percentile in monthly sales in March, 2013.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Product Sales

  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members’ information.
Experience
07/2013 to Current
Financial Specialist Sea Mar Community Health Centers Beacon Hill, WA,
  • Provide day-to-day support on branch sales team and bank product advertisement.
  • Inbound and outbound calls, forty a day with ten prospect calls.
  • Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
  • Handle and follow up with current members accounts, loan and funds to bring more revenue.
  • Communicate with members and agencies of current sales events and sales campaigns.
  • Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
  • Home equity line and Line of Credit expertise.
  • Resolve and handle issues regarding fraud, sales, marketing, collections and car events for multiple departments.
  • Create spreadsheets that will track monthly sales goal of 10,000.00 points.
  • Keep up to date on new sales strategies, marketing and on-line content in order to present credit union advertisement.
  • Be on top of the new trends of our fellow competition.
  • Be on time and on point to become the best.
2014 to Current
President Altabancorp Salt Lake City, UT,
  • Direct, perform, write, edit, compose films, TV series, animation and short stories inspired by life events.
  • Edit films using professional software Adobe Cloud and Final Cut Pro.
  • Manage a cast and crew of 20+
  • Keep files of Films and shows.
  • Find opportunities to showcase films.
  • Collaborate with other artist.
07/2011 to 07/2013
Financial Service and Call Center Specialist First United Bank & Trust Co Fort Worth, TX,
  • Provide day-to-day support on North and South Region branch sales team and bank product advertisement.
  • Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
  • Handle and follow up with current members accounts, loan and funds to bring more revenue.
  • Communicate with members and agencies of current sales events and sales campaigns.
  • Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
  • Resolve and handle issues regarding fraud, sales, marketing, collections and car events for multiple departments.
  • Create spreadsheets that will track monthly sales goal of 250,000.
  • Keep up to date on new sales strategies, marketing and on-line content in order to present credit union advertisement.
  • Be on top of the new trends of our fellow competition.
  • Be on time and on point to become the best.
02/2013 to 05/2013
Social Media and Marketing Coordinator Identity Publishers INC City, STATE,
  • Create daily content for social media site (rebelyeah.com) and distribute across social media sites.
  • Interact and engage with our community across social media; encourage new readers.
  • Establish a presence in social media arenas.
  • Form relationship* with social media influencer's.
  • Utilize word of mouth marketing, Internet marketing and marketing techniques to increase website traffic and brand awareness.
  • Organize readership subscription list/library.
  • Moderate blog forums.
  • Post all content/images to the website and use keywords, SEO, social marketing, and backlink building to raise our web presence and replacement on web searches within the assigned territory.
  • Help plan, execute and track social media campaigns for Rebel Yell and for the client brands.
  • Work and coordinate client campaigns, photo and video shoots, and events.
  • Work with the Business Development Director to develop electronic and print materials.
  • Social Media communications through Hootsuite, FaceBook, twitter, tumblr, wordpress, bitly etc.
  • SolHelps Non-Profit (Social Media and Public Relations) Present.
  • www.solhelps.org.
  • Drive prospects and leads via integrated on-line communications including social media, blogs, website building and content.
  • Utilize various social media channels efficiently via website content management systems, blogging software, and other social media tools.
  • Evaluate the social media presence of the company.
  • Hosting events and motivate audience to donate for the cause.
  • Monitor website traffic and social media analytics.
  • Arrange short film commercials for the organization to attract audiences.
  • Social Media communications through Hootsuite, Facebook, twitter, tumblr, wordpress, bitly etc.
02/2010 to 07/2011
Call Center Agent Account Specialist Wells Fargo Call Center Phone Banker City, STATE,
  • Provide day-to-day support on call center goals and bank advertisement.
  • Proposals for members insurance have to be done on accurately and in a timely manner.
  • Handle and follow up with current members to reach the sales goal.
  • Communicate with members about events and product opportunity.
  • Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
  • Resolve and handle issues regarding fraud, sales, marketing, collections and insurance claims.
  • Create spreadsheets that will track monthly sales goal of 100,000.
  • Keep up to date on new sales strategies, marketing and on-line content in order to present bank advertisement.
  • Be on top of the new trends of our fellow competition.
  • Be the best you can be and always smile.
01/2007 to 05/2009
Teller Bank Of America City, STATE,
  • Provide day-to-day support on branch sales team and bank product advertisement.
  • Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
  • Handle and follow up with current members accounts.
  • Communicate with members and agencies of current sales events.
  • Manage information with commercial accounts.
  • Resolve and handle issues regarding fraud, monetary instruments and foreign exchange.
  • Create spreadsheets that will track monthly sales goal.
  • Keep up to date on new sales strategies, marketing and on-line content in order to present bank advertisement.
  • Be on top of the new trends of our fellow competition.
  • Internships and Volunteer work.
Education
Expected in 2015
Bachelor of Arts: Creative Writing for Entertainment
Full Sail University - Miami, Fl
GPA:

Focus on digital media, screen writing and publishing. Programs use: Power Point, Final Cut Pro and Garage Band.

Coursework in Business Administration and Organizational DevelopmentCoursework in Business, Marketing and CommunicationsEmphasis in Scriptwriting and Entertainment BusinessPublic Speaking and Theater courseworkEnglish and Creative Writing courseworkBroadcasting and Newswriting courseworkRadio and TV News courseworkArts and Entertainment Management coursework

Expected in 2011
Associate of Science: Crime Scene Investigation
Everest University - Miami, FL
GPA:

Coursework in Criminal Justice, Criminology and Sociology

Coursework in Law Enforcement, Correctional Administration and Information Security SystemsCoursework in Probation and Parole and Civil LawHomeland Security seminarNRA Range Safety Officer CertificationDeadly Force Incidents and Statements seminarCovert Surveillance Techniques for Patrol and Detectives courseCourtroom Testimony Survival Tactics courseCriminal Investigation course

Languages

Bilingual Spanish/English

Fluent reading/writing Spanish

Skills
  • Sales Software: Salesforce.com
  • Public Relations Software: Bacon's Mediasource,
  • Desktop Publishing Software: Photoshop, Illustrator, HTML

  • People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • Full Sail University
  • Everest University

Job Titles Held:

  • Financial Specialist
  • President
  • Financial Service and Call Center Specialist
  • Social Media and Marketing Coordinator
  • Call Center Agent Account Specialist
  • Teller

Degrees

  • Bachelor of Arts
  • Associate of Science

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