(555) 432-1000 - - resumesample@example.com - -
Effective and positive team player known for contributing effective creative solutions. Able to give and embrace constructive criticism while working in a team environment towards a common goal.
A detail oriented representative that embraces excellent writing skills and business ethics in order to maximize the effectiveness of a final product.
Effective listener/communicator and fast diligent learner hungry for knowledge.
Productive worker under pressure and highly motivated.
Selected quote from LinkedIn testimonial
"I had the opportunity of supervising Felicita at Dade County Federal. Felicita is accurate and efficient with her daily tasks. Additionally, Felicita is an outstanding communicator. She always portrayed a great sense of leadership and surely has the potential of working in a supervisory/management role." Daniel Hernadez
|
|
Exceeded sales objectives in 2014.
Achieved top 5 percentile in monthly sales in March, 2013.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Product Sales
- Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
Database Maintenance
- Assisted in the managing of the company database and verified, edited and modified members’ information.
- Provide day-to-day support on branch sales team and bank product advertisement.
- Inbound and outbound calls, forty a day with ten prospect calls.
- Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
- Handle and follow up with current members accounts, loan and funds to bring more revenue.
- Communicate with members and agencies of current sales events and sales campaigns.
- Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
- Home equity line and Line of Credit expertise.
- Resolve and handle issues regarding fraud, sales, marketing, collections and car events for multiple departments.
- Create spreadsheets that will track monthly sales goal of 10,000.00 points.
- Keep up to date on new sales strategies, marketing and on-line content in order to present credit union advertisement.
- Be on top of the new trends of our fellow competition.
- Be on time and on point to become the best.
- Direct, perform, write, edit, compose films, TV series, animation and short stories inspired by life events.
- Edit films using professional software Adobe Cloud and Final Cut Pro.
- Manage a cast and crew of 20+
- Keep files of Films and shows.
- Find opportunities to showcase films.
- Collaborate with other artist.
- Provide day-to-day support on North and South Region branch sales team and bank product advertisement.
- Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
- Handle and follow up with current members accounts, loan and funds to bring more revenue.
- Communicate with members and agencies of current sales events and sales campaigns.
- Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
- Resolve and handle issues regarding fraud, sales, marketing, collections and car events for multiple departments.
- Create spreadsheets that will track monthly sales goal of 250,000.
- Keep up to date on new sales strategies, marketing and on-line content in order to present credit union advertisement.
- Be on top of the new trends of our fellow competition.
- Be on time and on point to become the best.
- Create daily content for social media site (rebelyeah.com) and distribute across social media sites.
- Interact and engage with our community across social media; encourage new readers.
- Establish a presence in social media arenas.
- Form relationship* with social media influencer's.
- Utilize word of mouth marketing, Internet marketing and marketing techniques to increase website traffic and brand awareness.
- Organize readership subscription list/library.
- Moderate blog forums.
- Post all content/images to the website and use keywords, SEO, social marketing, and backlink building to raise our web presence and replacement on web searches within the assigned territory.
- Help plan, execute and track social media campaigns for Rebel Yell and for the client brands.
- Work and coordinate client campaigns, photo and video shoots, and events.
- Work with the Business Development Director to develop electronic and print materials.
- Social Media communications through Hootsuite, FaceBook, twitter, tumblr, wordpress, bitly etc.
- SolHelps Non-Profit (Social Media and Public Relations) Present.
- www.solhelps.org.
- Drive prospects and leads via integrated on-line communications including social media, blogs, website building and content.
- Utilize various social media channels efficiently via website content management systems, blogging software, and other social media tools.
- Evaluate the social media presence of the company.
- Hosting events and motivate audience to donate for the cause.
- Monitor website traffic and social media analytics.
- Arrange short film commercials for the organization to attract audiences.
- Social Media communications through Hootsuite, Facebook, twitter, tumblr, wordpress, bitly etc.
- Provide day-to-day support on call center goals and bank advertisement.
- Proposals for members insurance have to be done on accurately and in a timely manner.
- Handle and follow up with current members to reach the sales goal.
- Communicate with members about events and product opportunity.
- Manage information between departments: Fraud, operations, marketing, sales, lending, mortgage and collections.
- Resolve and handle issues regarding fraud, sales, marketing, collections and insurance claims.
- Create spreadsheets that will track monthly sales goal of 100,000.
- Keep up to date on new sales strategies, marketing and on-line content in order to present bank advertisement.
- Be on top of the new trends of our fellow competition.
- Be the best you can be and always smile.
- Provide day-to-day support on branch sales team and bank product advertisement.
- Proposals for members need to be on point, accurate, and meet the objectives on a timely manner.
- Handle and follow up with current members accounts.
- Communicate with members and agencies of current sales events.
- Manage information with commercial accounts.
- Resolve and handle issues regarding fraud, monetary instruments and foreign exchange.
- Create spreadsheets that will track monthly sales goal.
- Keep up to date on new sales strategies, marketing and on-line content in order to present bank advertisement.
- Be on top of the new trends of our fellow competition.
- Internships and Volunteer work.
Full Sail University - Miami, Fl
Focus on digital media, screen writing and publishing. Programs use: Power Point, Final Cut Pro and Garage Band.
Coursework in Business Administration and Organizational DevelopmentCoursework in Business, Marketing and CommunicationsEmphasis in Scriptwriting and Entertainment BusinessPublic Speaking and Theater courseworkEnglish and Creative Writing courseworkBroadcasting and Newswriting courseworkRadio and TV News courseworkArts and Entertainment Management coursework
Everest University - Miami, FL
Coursework in Criminal Justice, Criminology and Sociology
Coursework in Law Enforcement, Correctional Administration and Information Security SystemsCoursework in Probation and Parole and Civil LawHomeland Security seminarNRA Range Safety Officer CertificationDeadly Force Incidents and Statements seminarCovert Surveillance Techniques for Patrol and Detectives courseCourtroom Testimony Survival Tactics courseCriminal Investigation course
Bilingual Spanish/English
Fluent reading/writing Spanish
- Sales Software: Salesforce.com
- Public Relations Software: Bacon's Mediasource,
- Desktop Publishing Software: Photoshop, Illustrator, HTML
- People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Clear Contact Info
- Completeness
- Personalization
- Target Job
Resume Overview
School Attended
- Full Sail University
- Everest University
Job Titles Held:
- Financial Specialist
- President
- Financial Service and Call Center Specialist
- Social Media and Marketing Coordinator
- Call Center Agent Account Specialist
- Teller
Degrees
- Bachelor of Arts
- Associate of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy