Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated financial secretary with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. With aptitude for recordkeeping and accounting. Bringing 9 years of experience in administrative positions.

  • Report Development
  • Administrative support
  • Recordkeeping
  • Payroll and budgeting
  • Office administration
  • AP/AR proficiency
  • Filing and data archiving
  • Business administration
  • Scheduling and calendar management
  • Bookkeeping
  • Sorting and labeling
  • Scheduling
  • Spreadsheet management
  • Database administration
  • Office management
  • Customer relations and communications
  • Business correspondence
Work History
Financial Secretary, 05/2011 - Current
Umc Health System Lubbock, TX,
  • Verified processing information and deposited received funds into organizational account.
  • Collaborated with finance committee to establish procedures for money collection and recording.
  • Maintained confidentiality of information related to receiving, recording and depositing of funds.
  • Maintained accurate records of organizational finances and generated reports as requested.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Designed insightful and attractive PowerPoint presentations.
  • Recorded expenses and maintained accounting records in Quickbooks.
  • Offered office-wide Church soft, software support and training, including troubleshooting issues and optimizing usage.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Cafeteria Worker, 11/2011 - 12/2016
Steven Madden, Ltd. Bloomington, MN,
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Tracked meal purchases and accepted payments at cash register.
  • Provided exemplary service to students, staff, and visitors.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Balanced cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
Store Manager, 08/2008 - 03/2011
Picture Me City, STATE,
  • Created work schedules according to sales volume and number of employees.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Drove branch sales to achieve the number 1 ranking among 29 locations company-wide for 2 years.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of photographers.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Supervised guests at front counter, answering questions regarding products.
BBA: Accounting And Business Management, Expected in 12/2020
Anderson University - Anderson, SC
High School Diploma: , Expected in 06/2000
West Henderson High School - Hendersonville, NC

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School Attended

  • Anderson University
  • West Henderson High School

Job Titles Held:

  • Financial Secretary
  • Cafeteria Worker
  • Store Manager


  • BBA
  • High School Diploma

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