- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Organized and dedicated financial secretary with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. With aptitude for recordkeeping and accounting. Bringing 9 years of experience in administrative positions.
- Report Development
- Administrative support
- Recordkeeping
- Payroll and budgeting
- Office administration
- AP/AR proficiency
- Filing and data archiving
- Business administration
- Scheduling and calendar management
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- Bookkeeping
- Sorting and labeling
- Scheduling
- Spreadsheet management
- Database administration
- Office management
- Customer relations and communications
- Business correspondence
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Financial Secretary, 05/2011 - Current
Umc Health System – Lubbock, TX,
- Verified processing information and deposited received funds into organizational account.
- Collaborated with finance committee to establish procedures for money collection and recording.
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
- Maintained accurate records of organizational finances and generated reports as requested.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed calendars to strategically coordinate meetings, appointments and events.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Designed insightful and attractive PowerPoint presentations.
- Recorded expenses and maintained accounting records in Quickbooks.
- Offered office-wide Church soft, software support and training, including troubleshooting issues and optimizing usage.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Cafeteria Worker, 11/2011 - 12/2016
Steven Madden, Ltd. – Bloomington, MN,
- Cleaned and sanitized surfaces, tools, and equipment.
- Tracked meal purchases and accepted payments at cash register.
- Provided exemplary service to students, staff, and visitors.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
Store Manager, 08/2008 - 03/2011
Picture Me – City, STATE,
- Created work schedules according to sales volume and number of employees.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Hired, trained and evaluated personnel in sales and marketing.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Drove branch sales to achieve the number 1 ranking among 29 locations company-wide for 2 years.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of photographers.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
- Supervised guests at front counter, answering questions regarding products.
BBA: Accounting And Business Management, Expected in 12/2020
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Anderson University - Anderson, SC
GPA:
High School Diploma: , Expected in 06/2000
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West Henderson High School - Hendersonville, NC
GPA:
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