financial assistant resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated bilingual administrative professional with a solid background in high-volume office environments focused on strong work ethic and excellent organizational skills. A personable and communicative individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Education
Bachelor of Architecture: Architecture, Expected in 2019 - Drexel University - Philadelphia, PA GPA: Status -
National Action Council for Minorities in Engineering FT Scholarship Recipient | Major GPA 3.1
High School Diploma: , Expected in 1997 - Brooklyn Technical High School - Brooklyn, NY, GPA: Status -
High School Diploma | Mechanical Engineering Major, NY Regents diploma
Skills
Administrative Support
Adobe Creative Suite
Budget/Financial Management
Business Operations
Customer Service
Documentation Skills
Event Planning and Coordination
Inventory/Mail Management
MS Office, High Proficiency in Excel
Project Organization
Strong Verbal/Written Communications
Supervision
Team Building
Travel Administration
Experience
Financial Assistant, 06/2014 - 12/2018 Graybar Electric Company, Inc. – Cincinnati, OH,
Managed confidential financial forms, permanent records, and employee files
Coordinated the collection, review, approval, and submission of all procurement card monthly statements and receipt documentation; tracking expenditures against budget
Reduced financial discrepancies, ensuring on-time, accurate deposit balances, incoming checks, available revenues, and receipts for investment processes
Improved operations by working with team members and customers to find workable solutions
Assist with invoicing and tracking receivables for all special programs committees
Managed process and track cash and check deposits and Serve as petty cash custodian
Desk Service Representative (DSR), 11/2010 - 06/2014 University Of Vermont – Burlington, VT,
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to a new living environment, while addressing violations of University & Residential Living Policies
Maintained all functions of the mail delivery/distribution process & manage equipment usage & inventory
Monitored entry and exit of guests via a computerized access system (CCURE) & maintained guest sign-in procedures and tracked all building keys
Preserved accurate records of student employee hours and work-study hours, and provide quality customer service to individuals who live in the residence halls on campus
Provided administrative/clerical support to the Assistant/Resident Director (AD/RD)
Interfaced with 500+ residents to address and resolve complaints, maintenance requests, and grievances
Director of Residential Life, 02/2009 - 07/2012 Marcus And Millichap – Charleston, SC,
Served as the as Assistant Program Director, Coordinated a highly competitive and intensive summer program intended to prepare approximately 50 high school students in the field of Information Technology
Addressed All disciplinary actions with parents and students regularly, On-call for emergencies
Directly supervised and advised staff of 14 resident assistants & tech staff members during the five weeks; Organized a week-long training session for staff members
Fostered relationships with parents, students, and the Drexel community to create a safe and effective academic environment conducive to student learning
Maintained a clean and sanitary living environment for residents
Responded to crises, including roommate conflicts and communication gaps promptly to reduce the potential for harm
Administrative Assistant, 04/2007 - 05/2010 College Of Computing And Informatics - Drexel Univ – City, STATE,
Hired and managed 15+ work-study students, supervised schedules and task completion, assisted with the Career Service, Advisory & Marketing divisions of the college
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
Organized project materials by managing physical and digital files, monitoring spreadsheets, and updating reports
Coordinated meetings with other department managers and served as the primary liaison between department heads and executives
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
Resident Representative, 07/2006 - 04/2007 Korman Residential - Intern'l City Mews & Villas – City, STATE,
Served as a leasing agent for one of three Korman Properties in the Southwest Philadelphia Airport Area, toured prospective residents, maintained a 98% occupancy and meeting all monthly target goals
Maintained & reviewed archives while ensuring confidentiality throughout the resident application/ verification process
Communicated between prospective residents and all parties involved in the application process
Collected security deposits & other certified monies; Following up with Insurance Companies, lenders, and all other references
Fielded questions on a multi-line phone system: recorded maintenance requests and redirected phone calls within the office
Contributed marketing ideas to the community manager to help improve resident retention and satisfaction
Accolades
CCI Innovation Award | MAY 2017
College-wide competition to propose new ideas/innovation to better service the community of the College of Computing and Informatics, and Drexel University. Proposed a Action plan to increase Recruitment efforts within the Under-represented groups.
NACME Scholar | Five-year Full Scholarship in Engineering | JUN 1997
Activities / Memberships
American Institute of Architecture Students - Drexel University Student Chapter | September 2010 to June 2017 | Class Representative
N.O.M.A.S. - National Organization of Minority Architecture Students - Drexel University Student Chapter | September 2014 to June 2017 | Vice President & Treasurer
Society of Hispanic Professional Engineers (SHPE) - Drexel University Student Chapter | September 1997 to June 2001 | Freshman Recruitment Representative & Internal Vice President
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