Customer Service Rep/Administrative Assistant with 6 years of experience in a sensitive corporate environment. Outgoing and detail-oriented, Proficient at building and maintaining personal and professional relationships. Associate's Degree in English.
Finance Assistant09/2016 to 08/2017Napleton's River Oaks HondaLansing, IL
Responsible for overseeing and organizing customer files. Maintained confidential customer and company information. Established strong relationships with our accounting, sales, and managers. Packaged customer contracts with all required documents to go out to different lenders for financing. Maintained strong relationships with lender representatives.
CSR04/2016 to 09/2016CHECK 'N GOGlenwood, ILResponsible for making sure that the applicant was verified and met all requirements to be approved for the loan, all information on applications were correct. Made bank deposits daily. Maintained adequate cash supply in cash drawers in multiple checkout stations. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Accurately logged all daily activity with customers who were due, and over due.
Title Clerk10/2015 to 02/2016Napleton's River Oaks HondaLansing, ILProcessed car deals, verified costs including reconditioning and equipment add-ons. Managed all information regarding motor vehicle registration including legal and state-required documents. Responsible for preparing all tax, title documents and payoff checks for new vehicles and trade-ins. Posted vehicle sales and purchases. Cut checks for vehicle purchases from auction dealers and customer referrals. Created spreadsheets to log all vehicle purchases. Processed all aftermarket vehicle add ons.
Cashier/Receptionist07/2014 to 08/2017Napleton's River Oaks HondaLansing, ILManaged the receptionist area, including greeting visitors and responding to busy multi-line telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Constant entering of data into database while maintaining all other duties. Receiving money, receipting, customer service and all other basic secretarial duties.
Cashier/CSR11/2010 to 04/2014K&G Fashion SuperstoreLansing, IL
Effectively completed procedures involving receiving, marking, and checking in merchandise.Issued receipts, refunds, credits, or changed due to customers.Assisted Managers in the day-to-day running of the store in line with Corporate Sales procedures.