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Finance Administrator Resume Example

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FINANCE ADMINISTRATOR
Professional Summary

Organized and efficient Finance Administrator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Skills
  • Expense tracking
  • Reporting proficiency
  • Discrepancy investigations
  • Project organization
  • Problem resolution
  • Cash handling expertise
  • Payroll support
  • Deposit processing
  • Process implementation
  • MS Office
  • Expense Report Reconciliation
Additional Information
  • Fluent in Spanish
  • Received the Champion of the Quarter award at Courtesy Nissan - 2nd Quarter in 2019
  • Working on a bachelors degree in Accounting & Finance
Work History
Finance Administrator, 12/2017 to Current
Courtesy Nissan – Richardson, TX
  • Reconciled accounts and investigated variances.
  • Managed expense tracking and personnel vouchers.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Minimized financial discrepancies, resulting in increased efficiency and accuracy in financial transactions.
  • Supported executivesby conducting research, reporting and documentation.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Service Administrator, 05/2017 to 12/2017
Courtesy Nissan – Richardson, TX
  • Updated customer service database with new information, including address changes and contact details.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Immediately brought critical issues to customer service manager for resolution.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Completed bi-weekly payroll for 60 employees.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Service Booker, 05/2016 to 04/2017
Courtesy Nissan – Richardson, TX
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Used technical skills to complete booking in CDK.
  • Coordinated between billing department and customers to resolve problems.
  • Implemented rental asset processes, including cleanliness standards.
  • Followed instruction from management regarding proper billing of time keeping, and the charging of our services.
  • Reviewed all repair orders for proper technician flag times, parts pricing, and any discounts applicable.
Service Cashier, 04/2012 to 03/2015
Courtesy Nissan – Richardson, TX
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for Retail purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted cash in register drawer at beginning and end of shift.
  • Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of all service functions.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
  • Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
  • Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Prepared and submitted end-of-shift reports using ADP.
  • Worked closely with Service Director to solve problems and handle customer concerns.
  • Prepared beverages and filled food orders for customers.
  • Trained as Service Booker and provided back-up coverage to provide customers with optimal support.
  • Reviewed and resolved differences between accounting information and cash drawer.
Education
High School Diploma: 05/2010
Wylie High School - Wylie, TX
Associates Degree: Business Field of Study Collin College - Plano, TX
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Resume Overview

Companies Worked For:

  • Courtesy Nissan

School Attended

  • Wylie High School
  • Collin College

Job Titles Held:

  • Finance Administrator
  • Service Administrator
  • Service Booker
  • Service Cashier

Degrees

  • High School Diploma : 05/2010
    Associates Degree : Business Field of Study

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