Field Support Administrator resume example with 13+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Dedicated administrative professional with a broad spectrum of management skills in the homebuilder and electrical company standpoint to the hospitality field ranging from the lodging industry to high-end clientele on multimillion-dollar private yachts. Highly experienced in building and supporting program needs and managing assignments with limited oversight. Strong ability to multi-task, perform in high-stress environments, and a proven track record of implementing continuous improvement initiatives to unify office operations.
Blueprint reading capabilities Extensive research Travel arrangements Building successful professional relationships Exemplary customer service | Staff and schedule management Performance improvements Project organization QuickBooks and Microsoft Office Reliable and trustworthy |
Toyota Motor Company – Dallas, TX,
- Warranty Administrator: handle all incoming warranty work orders, scheduling between homeowners, builder warranty departments and Long Electric warranty personnel.
- Assisted owner with scheduling jobs between four builders and 54 employees. Relayed all pertinent information to Field Supervisors and the warehouse.
- Purchased all electrical permits, depending on type needed via local offices and Tennessee state licensing office online.
- Handled all electrical inspections including re-purchase of sections, as needed. Scheduled with the State of Tennessee and individual inspectors, depending on location of subdivisions,
- Read electrical blueprints for a homebuilder, create invoices based off alterations from change orders, and billed weekly. All monthly reconciliation in payments and invoices.
- Assisted Office Manager in all hiring and firing of office and warehouse employees, including interviewing candidates and registering on TN New Hire and human resources related tasks.
Real Broker – Denver, CO,
- Creatively built entire 21-month Associates Degree program in Restaurant, Hotel, and Retail Management while also instructing courses and adhering to all company department head requirements and ACCSC standards.
- Maintained commendable retention rates each quarter.
- Initiated and conducted Program Advisory Committee meetings for RHRM department; remained highly involved with local and regional affiliates in industry.
- Counseled and built strong rapport with approximately 60 students through class discussions, one-on-one mentoring/tutoring, and academic advisement.
- Supervise, monitor, and evaluate Instructors to ensure that students of Remington College receive highest quality customer service in pursuit of their career goals.
Yale Products, Inc – City, STATE,
- Identified and recommended changes to existing procedures used for yacht management bookkeeping to improve accuracy, efficiency, and quality.
- Flawlessly organized worldwide travel arrangements for yachts (transatlantic and port-to-port regulations), its owners and guests (flights, personal drivers, on-land chefs/catering, restaurant, and hotel reservations), and often including pets (USDA and foreign country rules and regulations for travel)
- Continuously demonstrated exceptional organizational skills with superior ability to multi-task.
- Investigated and prepared in-depth research and document preparation for on-going (2012-2018) litigation between two parties involving a yacht managed by company in a timely manner
- Monitor and support owner's work and personal calendars, scheduled appointments, and collateral preparation for meetings and travel.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Interact and coordinate with vendors, contractors, and professional services personnel to ensure proficiency and correctness in all transactions
Motor Yacht Dokinha IV And V – City, STATE,
Employment with family began on Motor Yacht Dokinha IV (84') as freelance Chief Stewardess/Chef. During purchase of larger yacht (108'), ownership hired me as full-time Chef and Chief Stewardess.
(11 years total with family and company)
- Scheduled all outside vendors and contractors
- Managed, advised, and trained all interior staff in safety and silver-service initiatives and processes.
- Provisioned for up to 30 guests, traveling in remote areas, with limited access to commercial amenities, implementing superb organizational skills
- Anticipated guests want and needs to provide superior quality service while presenting exquisite fare, individualized for each guest
- Assisted on deck during all docking procedures exemplifying precise and impeccable communication timing skills to Captain and crew
The University Of Alabama - Tuscaloosa, AL
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Resume Overview
School Attended
- The University Of Alabama
Job Titles Held:
- Field Support Administrator
- Program Chair
- Office Manager
- Yacht Chef and Chief Stewardess
Degrees
- Bachelor of Science
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