Owner/General Manager/Sales Representative with proven ability to lead sales teams in fast-paced, high-volume environments. Coordinate multiple projects and meet deadlines under pressure with no supervision. An outstanding record in training, motivating, and retaining employees. Knowledgeable in the retail market industry and a proven ability in expanding department profitability. Excellent customer service and communication skills. Excellent problem solver with strong sales analysis and reporting skills. 0ver 15 years in outside/inside sales experience.
Accomplishments
Developed highly effective sales training strategies as Owner/General Manager of a 5-person team. Managed a successful sales team of 5-members who consistently exceeded sales goals. Exceeded Sales Management goals on a quarterly basis,
Experience
Field Superintendent, 2010 - 05/2011 Jack Laurie Group – Goshen, IN,
Directed performance and managed 4 full time employees.
Interface with several contractors and subcontractors.
Assume full responsibility for all sales and marketing functions for the company.
Supervised team performance to ensure quality of work.
Responsible in writing job proposals and estimates for remodel for immediate sale.
Generated positive cash flow for the business.
Coordinated the schedules of commercial and residential inspections to ensure quality of completed jobs.
Scheduled job proposals and work with contractor and subcontractors.
Preformed inspections of completed jobs.
Procurement of materials and other items needed for jobs.
The development and day-to-day operation of the company that include major duties: Managed and supervised store activities in areas of sales, customer service, cashiering, bank deposits and store management.
Hired, trained, supervised, rewarded and disciplined a work force of five employees.
Developed and conducted annual performances appraisals and plan of action with employees.
Scheduled accepted job proposals and work with floor crews.
Interfaced with vendors concerning pricing, availability, damaged products, buy-backs and special orders.
Ensured the quality of floor products with a focus on excellent finished work and satisfied customer service.
Generated positive cash flow for the business.
Procurement and controlled store inventory with annual sales of $150K.
The development and day-to-day operations of the business that included the sale and installation of satellite systems such as Dish Network, DirecTV, Skycaster, Modostat and Direcway commercial, audio components and speakers, cellular phones and accessories with major companies (Verizon Wireless, Alltel, Boost, and Sprint).
Duties of the business included: Management and supervision of 10 to 20 field technicians to ensure installation of satellite systems as well as 2 to 3 office employees in the field of sales and customer service, cashiering.
Ensured the quality of installation of satellite systems with field technicians with a focus on satisfaction of customer service.
Responsible in the sales and activation of Alltel, Sprint, Boost (prepaid phones), and Verizon Wireless phones and accessories.
Responsible in the sales and activation of Dish Network, DirecTV, and DirectWay satellite systems.
Responsible for troubleshooting issues with cellular and satellite field technicians to solve problems positively.
Generated positive cash flow for the business.
Established relationships within the community to increase clientele base and to increase sales.
Established working relationships with commercial and residential DirecTV, Dish Network, Skycaster, Modastat and DirecWay systems and Verizon Wireless, Alltel, Boost, and Sprint clientele.
Hired, trained, supervised, and evaluated performance reviews with employees.
Conducted monthly meetings with employees to address concerns and effect ways to increase sales and service.
Partner/Manager, 01/1988 - 02/2000 Clark Brothers Development Company – City, STATE,
The development and operation of the company that include major duties: Assisted with the building of new homes and remodeled homes in Prescott, Prescott Valley and Phoenix, AZ.
Scheduled work with subcontractors, homeowner's liaison.
Responsible for changes in project orders per homeowner request.
Responsible for bringing the jobs in on time and under budget.
Ensured final projects were satisfactory with client.
Performed home inspections for real estate agents, homebuyers and sellers.
Superintendent, 01/1988 - 01/1989 Jolly Development, Inc – City, STATE,
Performed general management duties of the business that included major duties: Built new custom homes.
Scheduled work with subcontractors, homeowner's liaison.
Responsible for changes in project orders per homeowner request.
Responsible for bringing the jobs in on time and under budget.
Ensured final projects were satisfactory with client.
Education
: , Expected in - Cochise College Undergraduate - Willcox, Arizona GPA:
: , Expected in - Hogan Real Estate School - Tucson, AZ GPA:
Undergraduate: , Expected in - Yavapai Community College - Prescott, Arizona GPA:
Home Inspection Certification: , Expected in - Western College of Real Estate Graduate - Tucson, Arizona GPA:
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