Field Service Technician/Specialist Resume Example

Oversee and assist with daily store/service operations. Work closely with the Store Manager and District Manager to meet our daily and monthly goals ensuring the store is profitable and we are meeting out Operating Profit (OP) numbers. Assist the Store Manager with operational needs, taking customer calls and service calls, staging inventory to ensure it is ready for the customer when needed, troubleshoot and fix sensors in the shop enabling the product to be put back in service.

Provide support daily to our rental customers to ensure the product rented is performing to the expectations they have requested. Provide support for the 21 technicians working the local Victoria Area to ensure they have everything they need to perform their duties. Work with and assign as necessary technicians on different routine maintenance request daily 24/7. Provide technical support and training to the local Victoria technicians when needed and requested.

Perform BST/C1, Rigsense, DAQ Store Inventory and Service Truck Assessments on the Field Service technicians in the Victoria Store to ensure the area technicians are in Compliance with the requirements for the different contractors and Operators that use our services. Perform pre-install surveys and Quality Control Assessments as needed. Perform Safety Audits on the local technicians. Assist and install new equipment when needed. Travel to other districts to assist with field service needs in their local area when needed.

Perfecting my skills in mechanical maintenance on diesel engines, generators, compressors, valves, and pumps using hand tools. Use specialized tools and lifting equipment to perform the preventative maintenance on the components of the engines, generators, compressors, valves and pumps.

Perform complete disassembly of engine and fuel pump components checking individual parts with precision tools ensuring manufactures specifications are met and assembling using existing or new components to have the equipment back to performing in a new like condition.

Performed quality checks on cylinder liners and valves checking wear and dimension in the mechanical shop and on location in the ships engine room.

Oversee all safety and quality control policies and procedures in field operations ensuring the CQMP is met. Train lower-level quality control personnel in testing methods and inspection techniques. Ensure MSDS are followed for each product. Ensure all sub-contractors follow all safety and quality control procedures in field operations. Conduct safety meetings and audits with sub-contractors ensuring the CQMP is met. Review and audit sub-contractors daily diaries.

Plan, coordinate, assign, supervise and review Quality Control personnel and all private sector employees. Troubleshoot daily operations as needed providing technical assistance to project personnel. Document daily activities to create a record of work performed. Work directly with engineers, sub-contractors, and clients to solve QC/QA issues in accordance with the specifications. Resolve Non-Conformance Reports (NCR's) to ensure the CQMP requirements are met.

Review structural drawings and blueprints ensuring no time is lost for unexpected design errors. Notifying the project engineer of any design errors found so Notice of Design Changes (NDC) and Request For Information (RFI) can be submitted.

Work directly with Engineers, Construction and district personnel to solve QC/QA issues in accordance with the specifications. Review project drawings, material quantities and specifications ensuring all aspects of sampling, testing and inspection procedures are met according to the Guide Schedule for sampling and testing.

Travel to and responsible for QC/QA at all Concrete and Asphalt producing plants in South and East Harris County Area. Travel to laboratories, manufacturing plants, point of supply, warehouses and project sites to monitor status of Quality Management Programs (QMP). Plan, coordinate, assign, supervise and review all sub-contract personnel performing various inspections in the plants. Train lower-level Inspectors and sub-contract personnel on testing methods and inspection techniques. Assist with sampling, testing, and inspection methods when needed due to an influx on incoming materials and work.

Material Management tracking quantities of multiple types of materials at multiple plants throughout South and East Harris County area. Data entry of sample information in sample logging programs. Distribute logged samples to other area jobs. Document daily activities to create a record of work performed.

Used precision testing and measurement equipment for inspection of raw materials and final products. Provide paint and coating inspections on epoxy, painted and galvanized products. Dimensional inspections on structural bolts, high mast poles, signs, steel beams, and other miscellaneous steel products in manufacturer and production plants. Assist under the supervision of a Certified CWI Inspector, weld inspection on steel girders and I-beams.

Monitor and review assigned sub-contract employees for CSTM&P. Train lower-level Materials and Process Inspector and sub-contract employees on testing methods and inspection techniques. Performed sampling, testing, and inspection on a daily basis ensuring materials met the required ASTM and TxDOT standards. Documented daily activities to create a record of work performed.