Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner.
Installing, repairing and removing hot and cold commercial beverage equipment. Making sure all equipment was installed to each manufactures specs and National Electrical Code. Communicating with customers to let them know my ETA for service, talk to them about the issues they were having, complete call and communicate the service preformed. Keeping a truck parts inventory, keeping truck stocked with parts needed, and store parts in safe places to keep them safe from damage. Completing paperwork at customers location, and scanning to the office after each call. Driving and maintaining company vehicle, arranging for maintenance, practicing safe driving skills, and maintaining a clean driving record.
Responsible for calling past due customers, and collecting payments.
Selling new and used merchandise, and completing paperwork for new agreements. Delivered and serviced furniture and appliances.
Customer service oriented, ran cash registers, stocked product, and cleaned store. Also did store paperwork on the weekends, and took on any extra responsibilities the manager would normally handle. checked in vendors and took stock of incoming products. Took deposits to the bank, completed routine audits, and helped keep stock counts of the entire store.
Operated skid steers, large grinders, and wood chippers. Cleared land of trees, removed stumps, prepared top soil, and made mulch. Responsible for loading costumer vehicles using skid steers, and collecting money from customers. Delivered mulch and top soil to businesses and costumer homes.
Wilbur Curtis Certificate
Bunn Associates Training Certificate
Cornelius and Vitality Juice Training
Smuckers Liquid Coffee Training
Smuckers Electrical Training
Mastrena Espresso Training
Schaerer Espresso Training
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