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field service technician resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a dedicated employee known for punctuality, looking to pursue employment options where good customer service and positive attitude will make a difference.

Skills
  • Troubleshooting and Repair
  • Problem-Solving
  • Reading Wiring Diagrams
  • Courteous and Professional
  • Verbal and Written Communication
  • Customer Service
  • Accountability and Work Ethic
  • Positive Attitude
  • Teamwork and Coordination
  • Mechanical Background
  • Relationship Building
  • Welding Skills
  • Estimating Abilities
Experience
Field Service Technician, 06/2012 to Current
Dxp EnterprisesMinot, ND,
  • Explained and demonstrated equipment operations to customer.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Documented repair methods and maintenance processes to improve support analysis.
  • Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
  • Observed field safety protocols to prevent injuries and accidents.
  • Communicated with vendors, upper management and peers.
  • Handled telephone support calls to determine issues and provide solutions.
  • Performed annual and preventive system service maintenance.
  • Explained and recommended service options to customers and detailed costs.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Analyzed equipment data to isolate and diagnose faults.
Mechanic, 12/2005 to 06/2012
Tetra Tech, Inc.Orlando, FL,
  • Monitored shop equipment to maintain safe working condition.
  • Planned work procedures using charts, technical manuals and experience.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Diagnosed and repaired vehicles during road call situations.
  • Reviewed work orders and discussed with supervisors.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Laborer, 08/2001 to 08/2005
Aecom Technology CorporationAnchorage, AK,
  • Mixed, poured, and spread concrete, asphalt gravel and other materials.
  • Maintained good driving record and Commercial Driver's License (CDL).
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Education and Training
High School Diploma: , Expected in 05/2005 to Clarinda High School - Clarinda, IA
GPA:
Additional Information

Discrimination, Harassment and Retaliation (All Employees)
Digital Course
Enrolled
08/20/2018
Completed
08/20/2018 11:36:59 AM
Do Not Track
0
Enrollment



Customers - Field Service Excellence - 51701
Course Offering
Enrolled
01/15/2018
Completed
01/10/2018 04:30:00 PM
Attended
0
Enrollment





CPS - Introduction - 44760 (Inactive)
Course Offering
Enrolled
11/25/2015
Completed
11/25/2015 02:00:00 AM
Do Not Track
0
Enrollment

CCE - Skid Steer Loaders (SSL)/ Multi-Terrain Loaders (MTL) and Compact Track Loaders (CTL) Machine Systems - 40842
Course Offering
Enrolled
03/20/2015
Completed
03/20/2015 02:00:00 AM
Do Not Track
0
Enrollment


Ag Combines - Stage 1 Claas Lexion Combines 700 Series Basic - 40289
Course Offering
Enrolled
08/14/2014
Completed
08/14/2014 02:00:00 AM
Do Not Track
0
Enrollment

Engines - ACERT C4.4-C6.6 - 40427
Course Offering
Enrolled
04/04/2014
Completed
04/04/2014 02:00:00 AM
Do Not Track
0
Enrollment

Heavy Equip - Machine Hydraulics - 40828
Course Offering
Enrolled
03/21/2014
Completed
03/21/2014 02:00:00 AM
Do Not Track
0
Enrollment

Heavy Equip - Excavators - 300E/F Tool Control - 40827
Course Offering
Enrolled
03/21/2014
Completed
03/21/2014 02:00:00 AM
Do Not Track
0
Enrollment

Application Machines - Sprayer/Spreader Ag - Basic Controllers - 42386
Course Offering
Enrolled
01/20/2014
Completed
01/20/2014 02:00:00 AM
Do Not Track
0
Enrollment

Application Machines - Sprayers Ag - Intro to Application Equipment - 42388
Course Offering
Enrolled
01/15/2014
Completed
01/15/2014 02:00:00 AM
Do Not Track
0
Enrollment


Heavy Equip - Track Type Tractors - D6N, D6T-D8T - 40457
Course Offering
Enrolled
11/29/2013
Completed
11/29/2013 02:00:00 AM
Do Not Track
0
Enrollment

Ag Sprayers - TerraGator Chassis - 40416 (Inactive)
Course Offering
Enrolled
07/01/2013
Completed
07/01/2013 02:00:00 AM
Do Not Track
0
Enrollment

Basic Preventive Maintenance - (English) (Inactive)
Digital Course
Enrolled
01/18/2013
Completed
Do Not Track

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Resume Overview

School Attended

  • Clarinda High School

Job Titles Held:

  • Field Service Technician
  • Mechanic
  • Laborer

Degrees

  • High School Diploma

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