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Achieve Key Man recognition 2 years for outstanding performance by which my team exceeded the established market goals
Customer Assistance
Computed Data Reports
Sales
Utilized available sales technology to maximize agency diagnotic efforts, analyze results and improved agency operations, growth and profitability. Established and developed the first employee agent program within the territory. Managed team of 30 professional business owners. Defined strategy and business plan for agency owners to achieve the business objectives. Achieve Key Man recognition 2 years for outstanding performance by which my team exceeded the established market goals. Defined strategy and business plan for my team and directed strategic initiatives to assist each team member is achieving their goals. Initiated programs among my team that standardized employee training and led to increase in customer satisfaction.
BA: Business Administration, 1973 Jackson State University - Jackson, MS,
Coursework in Business Administration and Organizational Development
Chamber of Commerce
Assisted in Organization of Carmila-Chinn Hampton Foundation for children with terminally ill parents.
Claims, Customer Service, Problem Resolution, Receptionist, Retail Sales, Business Plan, Field Sales, Increase, Operations, Sales, Satisfaction, Territory, Training, And Marketing, Benefits, Benefits Administration, Compensation, Compensation Analysis, Customer Relations, Financial Analysis, Inventory, Inventory Control, Leadership Development, Leadership Skills, Marketing, Pricing, Problem Solving, Process Development, Prospecting, Recruiting, Salary Structure, Sales And, Securities, Staff Training, Strong Communication Skills, Team Management, Team Player, Training Programs
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