Field Installer Resume Example Modtech Solutions, LLC

FIELD INSTALLER

Summary

Knowledgeable Communications Technician with over 4 promotions in under 4 years. Hands-on experience troubleshooting and repairing identified issues with tactical communications and communications security related products and ensuring products are configured and programmed to customers specifications. Collaborative, dependable, and communicative with the ability to manage and coordinate work efforts by interfacing with both internal and external workgroups.

Skills

Active Secret Clearance
Military instillation access
Structured Cat5, Cat6, and Fiber Termination and Installation
Equipment installation and maintenance
Flexible work schedule
Strong work ethic
Labor management
Manual labor skills
Good verbal/written communication skills
Computer literate

Proficiency with manual and electric tools (Screwdrivers, cable crimpers, shovels, drills, ect)
Identifying cabling errors
Customer service experience
Task prioritization
Troubleshooting and assistance
Signal training and reporting
Task estimation
Team leadership
Excellent problem solving skills
Decision making

Experience

07/2020 - CurrentField InstallerModtech Solutions, LLC | ‘Aiea, HI

Laid out cabling plans and ran through buildings to desired locations.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
Installed outlets, drops, converters, modems and digital terminals.
Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
Performed splicing, bonding, grounding and terminations of cables.
Conducted tests on fiber optic cables and corrected faults.
Read and interpreted technical documentation in order to accurately configure equipment.

10/2019 - 07/2020Cable TechnicianTEKsystems Inc. | ‘Aiea, HI

Troubleshot and diagnosed systems using Fluke cable tester
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
Handled multiple simultaneous deployment projects against strict deadlines.
Used pipe and filter model to find bottlenecks and enable measurement of system resource usage and process behavior.
Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
Reviewed site plans prior to installations to confirm adequate space and structures for optimal system configuration according to specifications.
Dug trenches and created holes to pull conduit and install supports.
Transported required supplies and employees from headquarters to job site using company vehicles without incident.
Reviewed blueprints and electrical schematics to perform tasks to specifications.
Built controllers and panels to complete system installations.
Managed technicians while leading and delegating job assignments, tracking project statuses and resolving issues to maximize productivity.
Conducted tests on fiber optic cables and corrected faults.
Performed splicing, bonding, grounding and terminations of cables.

01/2019 - 11/2019Team ChiefU.S. Army | Schofield Barracks, MI

Identified issues and initiated troubleshooting methods for signal support services, including radio, cabling and battlefield automated systems
Implemented the use of NOYAFA Network LAN Length Cable Tester to ensure RJ45 connectors were properly installed
Installed and employed Cat5, Cat6, and fiber based signal support systems and terminal devices for battlefield situations
Extensive knowledge on Harris RT1523, RT1796, RT1694, and PRC 152 pinning and operations
Led team of 12 Signal Support System Specialists engaged in delivering assistance to customer service department on daily basis
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
Performed regular tests on systems to ensure all components were running well
Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites
Reviewed work orders and communicated with prior shift to assess work needs for the day
Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner
Planned, installed and maintained systems and performed repair on malfunctioning systems
Conducted routine inspections on devices
Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance
Responsible for promoting safe and clean working environment
Managed work with little supervision
Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly

09/2015 - 12/2018Signal Support Systems SpecialistU. S. Army | Joint Base Lewis-McChord, WA

Maintained signal support systems and provided technical advice to commanders, staff and subordinates
Served as an upper echelon Communication Security custodian, ensuring subordinates had knowledge of acceptable use
Used computers to control and monitor network status during battlefield operations
Informed and educated new system users by delivering in-depth training sessions on tactical communications equipment
Leveraged outstanding communication, interpersonal and people skills to work well with clients of all backgrounds
Maximized productivity with delivery of onsite training for business users
Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork
Aligned closely with other departments in an effort to better understand product features so that appropriate training materials could be developed
Developed and managed project plans while providing status updates to management
Set and achieved product quality objectives while meeting product specifications
Monitored project budget through the careful assessment of resource usage and task management to ensure that costs were kept low
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Successfully led key projects which resulted in notoriety for my company
Proactively identified and solved complex problems impacting operations management and business direction
Supported engineers in operational improvements and resolution of communication problems to deliver top-notch customer service

Education and Training

2014High School Diploma
South Panola High School | Batesville, MS

11/2018Leadership
Basic Leaders Course | Joint Base Lewis-McChord, WA

Some College (No Degree): Cyber Security
Wayland Baptist University | Kapolie, HI

Websites, Portfolios, Profiles

https://www.linkedin.com/in/cole-ingram-975882152/

Additional Information

Volunteering with Daniel Chappie James #72 of Tacoma, WA

Feeding homeless
Clothes/toy drives
School mentorship
Community clean up

Resume Overview

Companies Worked For:

Modtech Solutions, LLC
TEKsystems Inc.
U.S. Army
U. S. Army

School Attended

South Panola High School
Basic Leaders Course
Wayland Baptist University

Job Titles Held:

Field Installer
Cable Technician
Team Chief
Signal Support Systems Specialist

Degrees

2014 High School Diploma
11/2018 Leadership
Some College (No Degree) : Cyber Security

Field Installer Resume Example

Resume Score: 80%

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