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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Articulate and polite cable technician, with 14 years of experience in installation, troubleshooting and repair.
Skills
  • Complex technical information
  • Previous technical support experience
  • Works well in a team environment
  • Complex issues management
  • Fiber optictroubleshooting
  • CPR and first aid
Splice Machines
  • Fujikura: FSM-40S, FSM-50S, and FSM-60S.
  • Sumitomo: Fast Cat Type-39 Core Alignment Fusion Splicer
  • Sumitomo: Quantum Type-Q101-CA+ Core Alignment Fusion Splicer
  • Inno: IFS-10
  • Fitel: S178 A Ver.2

Fiber Cleavers
  • Fujikura: CT-20, and CT-30
  • Sumitomo: FC-6S
  • Inno: VF-78
  • Fitel: S326
OTDR
  • NetTest: CMA 4000i
  • Anritsu: MT9083B2
  • Exfo: MAX-720B-M1
Power Meters
  • NOYES: OPM4 Optical Power Meter with Wave ID and Set Reference
  • Exfo: Multifunction Loss Tester FOT-930 Max Tester
Work History
04/2005 to 06/2010
Fiber Splicer Ledcor Cadillac, MI,
Built fiber to the home systems in Greencastle, IN, Seymour, IN, Vincennes, IN, Madison, IN, Huntington, IN, North Manchester, IN, and North Vernon, IN
  • Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Worked collaboratively with team members, implementation consultants, and resources across the company to achieve desired results.
  • 05/2002 to 02/2014
    Fiber Splicer Ledcor Charlotte, NC,
    • Multiple Verizon and AT&T, cell towers in Illinois, Indiana, Kentucky, Ohio, Tennessee and West Virginia.
    • Major backbone construction throughout Indiana, Kentucky, Tennessee, Ohio, Virginia, West Virginia, Wisconsin, Georgia, and Illinois.
    • Spliced fiber for Bell South C.O.\'s in Kentucky, the Humana project in Louisville, KY, School Systems for Louisville Metro Kentucky, Madison County Kentucky, Clark County Kentucky, and 11 outer counties.
    • Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
    02/2013 to Current
    Fiber Splicer Ledcor Cleveland, OH,
    • Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
    • Maintained detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use.
    • Owned and addressed client needs and product issues from inception to resolution.
    • Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results.
    Education
    Expected in 2003
    Associate of Applied Science: Mechanical Design/Drafting
    Ivy Tech State College - Sellersburg, IN
    GPA:
    • Associate\'s Degree

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      School Attended

      • Ivy Tech State College

      Job Titles Held:

      • Fiber Splicer
      • Fiber Splicer
      • Fiber Splicer

      Degrees

      • Associate of Applied Science

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