Dynamic Flight Attendant seeks new challenges and opportunities for professional growth and advancement. Brings knowledge of Award wining In-flight customer service and willingness to work a flexible schedule.
Valid U.S. passport
Superior communication skills
First Aid certification
First Class Experiene
Received many positive thank you letters and social media comments from passengers regarding professionalism and service.
05/2017 to Current
Ferry Boat - Cabin AttendantCatalina Channel Express － San Pedro, CA
Enforced safety and security measures and protected sensitive zones by the U.S. Coast Guard.
Vacuumed Boats upholstery, cleaned windows and serviced boat galleys.
Instructed passengers on all safety and emergency procedures and answered any questions.
Maintained full knowledge of bar and menu items and made recommendations.
Maintained full knowledge of all menu items, contents and preparation methods.
Collected money and made change.
10/2007 to 04/2017
In-flight Team LeaderVirgin America － San Francisco Intnl Airport, California
Attended preflight briefings.
Briefed passengers according to company and FAA.
Lead 2-3 other crew members as the Lead Flight Attendant.
Completed all post-flight
Directed and assisted passengers in emergency procedures.
Ensured that all
company procedures and FAR's were adhered to.
aircraft was clean and prepared flight with provisions.
Utilized standard operating procedures, effective CRM, and procedures.
Verified that emergency equipment was in working order pre - flight.
aisles of planes to verify that passengers have complied with federal regulations prior to
takeoffs and landings.
Delivered passengers beverages, meals, and snacks, that were ordered via the entertainment system.
Remained current and qualified in assigned aircraft.
06/2003 to 10/2007
Flight AttendantU.S. Airways / America West Airlines － Phoenix, AZ
Operated full cabin management systems in, Airbus and Boeing aircraft.
Addressed passenger concerns about Safety and Service by service recovery or compensation.
Updated the flight attendant manual and briefed fellow staff on changes.
09/2002 to 06/2003
Airport Customer Service Agent - Part TimeAloha Airlines - Hallmark Aviation － Burbank Airport, CA
Determined flight close-out times and completed and verified flight forms.
Monitored compliance with size limitation guidelines for the carry-on baggage program.
Protected customers' baggage from loss, theft and damage by handling them properly.
Responded politely to passenger complaints regarding ticketing and baggage handling.
Airline Operations - Initial Flight AttendantRio Salado Community College － Phoenix, Arizona, United States of AmericaDegree: Certificate of Completion
High School Diploma: General EducationEagle Rock High School － Los Angeles, CA, U.S.A.
Airport OccupationAbram Friedman Occupational Center － Los Angeles, CA, United States of AmericaDegree: Certificate of Completion