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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Confident Professional Real Estate Inspector promoting a great career spent exceeding client expectations through active listening, dynamic communication and thorough inspection and reporting skills. Ready to focus my complete attention on a new Field Adjuster position where my developed talents can be best utilized. Looking for the right opertunity to help a company consistently exceed customer expectations to grow business marketshare.

Skills
  • "Tier 1" Sales Specialist
  • District Sales Specialist of the Month
  • Self-Motivated
  • Driven to suceed
  • Organized
  • Calculated and logical
  • Able to succeed without oversight
  • Friendly demeanor
  • People-oriented
  • Natural leader
  • Consistently exceeds sales goals
  • Skilled problem solver
  • Outstanding interpersonal skills
  • Computer literate
  • Customer-oriented
  • Motivated team player
  • Active listening skills
  • Staff training and development
  • Product line knowledge
  • Process and procedure development
  • Team building
  • Project organization
  • Problem resolution
  • Customer service
  • Communications
  • Regulatory Compliance
Work History
10/2017 to Current
FEMA Disaster Housing Inspector Best Buy Greenwood, ,

· Perform all work duties completely remotely without direct oversite.

· Create and maintain efficient work schedule for optimum performance.

· Self-motivated to complete tasks on schedule.

· Obtain lodging and transportation in assigned disaster area.

· Review disaster and location specific details and damage levels.

· Organize workflow for optimum production and efficiency.

· Contact applicants to verify information and set appointments.

· Arrange appointments geographically to maintain efficiency.

· Effective time management to maintain up to 15 inspections a day.

· Maintain ongoing education to adhere to FEMA guidelines and regulations.

· Review and report on applicant’s insurance documentation.

· Review and report on applicable documentation.

· Consistently perform detailed inspections.

· Accurately record all visible disaster related damage.

· Account for all damaged items covered under FEMA regulations that need to be replaced or repaired.

· Utilize Ace4, a specially designed software applications derived from Xactimate, to determine estimated repair costs.

· Report suspected fraudulent activity and reporting.

· Produce and submit accurate, detailed reports that meet FEMA’s strict guidelines and regulations.

· Maintain accurate documentation of inspections and expenses.

· Produce and submit accurate expense reports that adhere to set guidelines and regulations.

· Devote special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to inspections ready to start immediately.

· Resolved conflicts and negotiated mutually beneficial agreements between parties.

01/2016 to Current
Owner/Operator, Real Estate Home Inspector Colorado Certified Home Inspection LLC City, STATE,

· Created, own, and operate real estate inspection firm.

· Put systems and controls in place to successfully operate with minimal overhead and day to day management time.

· Achieved profitability in the first six months of operation and has been profitable every year of operation.

· Earned high ratings and positive reviews on Google, HomeAdvisor and Yelp.

· Development and management of operational systems to include online software for scheduling and booking as well as client and agent communication systems.

· Office administration and bookkeeping.

· Equipment and supply acquisition.

· Develop and maintain professional relationships with real estate agents.

· Develop and maintain professional relationships with clients.

· Development and management of marketing strategies.

· Creation and management of inspection and reporting procedures.

· Development and management of inspection reporting systems.

· Maintain ongoing education.

· Perform detailed inspections of real estate.

· Produce accurate reports detailing real estate condition and repairs needed.

· Maintain records of operations, inspections, reports and expenses.

05/2016 to 03/2020
Appliance Sales Specialist The Home Depot City, STATE,
  • Increased sales 59% over district average by offering advice on purchases and promoting additional products.
  • Increased credit applications 250% over district average.
  • Earned district Sales Specialist of the Month, December 2019.
  • Achieved "Tier 1" Sales Specialist, the highest ranking achieved.
  • Confidently and enthusiastically engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Offered insight into features for such appliances as refrigerators and laundry sets to help customers make educated buying decisions.
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales.
  • Liaised with management team to develop solutions and accomplish shared objectives.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and interpersonal talents.
  • Coached employees and trained on methods for handling various aspects of sales, complex issues and difficult customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
08/2005 to 10/2015
Production Plant Operator Premier Silica City, STATE,
  • Processing Equipment Operator.
  • Mobile Equipment Operator.
  • Quality Control Analyst.
  • Shift supervisor.
  • Work with facility and regional management to set long term goals and implement and maintain management systems and controls to achieve these goals.
  • Organizing daily tasks and delegating to appropriate team members across multiple shifts.
  • Inspecting work area for safety and function issues.
  • Safety and Health Inspection Team Member.
  • Emergency Response and Preparedness Team Member.
  • DOT “S.I.T.E” Defensive Driving Certification.
  • “Rules to Live By” Driving Safety Certification.
  • National Training Program from Intertek, “Expanding our Culture Beyond Safety”, Management Training Certification.
Education
Expected in 01/2016
Professional Real Estate Inspection Certification:
Inspection Certification Associates - Chicago, IL,
GPA:
Expected in
High School Diploma:
Royal High School - Simi Valley, CA
GPA:

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resume Strength

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Resume Overview

School Attended

  • Inspection Certification Associates
  • Royal High School

Job Titles Held:

  • FEMA Disaster Housing Inspector
  • Owner/Operator, Real Estate Home Inspector
  • Appliance Sales Specialist
  • Production Plant Operator

Degrees

  • Professional Real Estate Inspection Certification
  • High School Diploma

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