Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Successfully completed a ten month term of service with Americorps National Community Conservation Corps (NCCC) as a Federal Emergency Management Agency (FEMA) Corp member. In this program I have been certified as an applicant services program specialist. During this program I was able to train in various fields of service. I was trained at the National Processing Service Center (NPSC) in Denton, Texas where I successfullly completed registration intake and helpline training. I was able to use those skills at the NPSC and in the field to assist survivors with FEMA registration and address any questions they may have had about their assistance and offer them referrals to other agencies for assistance with issues that FEMA could not address. I also played a role in the completion of over 6,000 home inspections for flood mitigation in New York. I helped to complete home inspections and enter the data collected in the Repetitive Loss National Tool which will be reviewed by Congress for possible mitigation efforts in New York.
As an applicant services program specialist my main duties were to assist survivors by accessing their information on the National Emergency Management Information System (NEMIS) and providing them with information on the next steps to take to receive assistance. I helped them to understand the letters they received and also corrected any errors that may have occurred during the registration process. In the field my duties included going door to door to check on survivor needs and using the iPad to access NEMIS and perform updates in ArcGIS. While working in mitigation my duties included completing home inspections, collecting data on structure and foundation types of repetitive loss homes and inputting that data in the Repetitive Loss National Tool.
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