Punctual and efficient Driver seeks a position as part of a delivery team with opportunities for professional growth and development. Motivated to provide prompt, friendly and professional service at all times. Safety-conscious and well-versed in vehicle maintenance and repair.
Familiarity with DOT regulations
Map reading and navigation skills
Safe driver in adverse conditions
Commercial driving expertise
Knowledge of state roads and highways
Safety regulations expert
Vehicle systems expertise
12/2013 to Current
FedEx Ground Delivery DriverBarbosa Family Enterprises, Inc – Bethlehem, PA
Ensures consistent accurate and timely delivery for an average of 1000 packages weekly to both business and residential areas through different routes as required.
Practices safe and secure methods to load, unload, prepare, inspect and operate delivery vehicle to avoid damages to goods.
Manage package intake, sorting, organizing and delivery within required timelines.
Verify accuracy of inventory and shipping information.
Provide excellent customer service to new and long term clients by answering questions, providing information as needed and resolving complaints.
Ensure quality of package delivery with strict adherence to policies and procedures to include handling perishables or other items requiring special handling instruction.
03/2003 to 12/2013
Service Manager/ Territory Service RepresentativeScotts Lawn Service – Quakertown, PA
As a service manager, Prepared and evaluated customer's lawn care program to include planning supply and labor requirements, hired and trained technicians, established and enforced efficient and safe operating procedures.
Scheduled daily work schedule for technicians and provided supervision to ensure production quota's met with strict adherence to safety and quality.
Provided outstanding customer service in order to maintain customer retention through timely resolution of all customer service standards (call logs, service calls, etc.) and educating customers on the product that was used on their property through invoice notes and collateral materials.
As a Territory Service Representative, provided service to both residential and/or commercial customers, providing professional turf and/or landscape treatment, along with top quality customer service.
Responsibilities also included ensuring safe chemical handling and managing appropriate inventory levels on the truck as well as company vehicle and equipment maintenance, safety and upkeep as per company safety and quality policies and procedures.
03/1998 to 03/2003
Landscape ForemanClearfield Lawn and Landscape – Telford, PA
Trained and supervised a small landscaping crew to ensure project deadlines were met, quality work performed and customer needs were met.
Maintained records for landscaping equipment and supplies to ensure proper use and maintenance.
High School Diploma: Upper Perkiomen High School - Pennsburg, Pa