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Fedex Courier And Csa resume example with 12 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated and skilled at meeting customer needs with expert customer support. Stays on top of demands in fast-paced environments by effectively using slow periods and managing time expertly. Maintain an organized, clean and safe work environment with diligent attention to important details. Inventory oversight Promotional planning Team leadership Daily log maintenance Time management Microsoft Word Task prioritization Customer relations

Skills
  • Team leadership
  • Time management
  • Inventory oversight
  • Task prioritization
  • Microsoft word
Education and Training
Sonoma State University Rohnert Park, CA Expected in 07/2017 Bachelor of Science : Administration of Criminal Justice - GPA : Complied with safety standards by keeping impeccable records of daily activities and safety incidents. Enforced water rules with strict mindset, immediately calling out infractions and eliminating safety hazards. Maintained transparent and compliant operations with consistent and thorough documentation of activities and incidents. Kept individuals safe from hazardous conditions through continuous monitoring of weather and other issues. Minimized injuries, teaching individuals how to correctly use equipment and learn how to swim.
College of the Sequoias Visalia, California, Expected in 06/2015 Associate of Science : Business Administration And Management - GPA : Civil Air Patrol 1st LT, flight photographer, and pilot observer (with logged flight time). In the Civil Air Patrol, also known as "CAP", we are volunteer officers of the USAF; who helps assist in disaster relief, rescue efforts, communications intelligence with active flights and volunteer "missions". As a medical officer I help assist the Emergency Services Officer in arranging or providing training in first aid and emergency lifesaving measures to include medically recognized cardiopulmonary resuscitation (CPR) techniques. We not only do flight missions with different agencies but we also have ground units that assist with down aircraft, missing persons, and homeland security threats.
Visalia Unified School District Visalia, California, Expected in 06/2013 GED : - GPA : SERVICE Used onsite surveillance equipment to monitor for theft and safety concerns. Apprehended shoplifting suspects and notified law enforcement for assistance. Water Polo Coach/Softball Coach, Monitored strength-training programs to enhance athlete performance and reduce risk of injury. Used video and scouting reports from previous season to inform recruitment, strategy, and roster decisions. Provided training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours. Organized and maintained team facilities and equipment.
Experience
Fedex - FedEx Courier and CSA
Tulsa, OK, 02/2018 - 03/2022
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Coordinated parcel delivery using strong time management skills.
  • Loaded completed orders on pallets according to delivery numbers.
  • Protected company inventory by maintaining and organizing storage areas.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Logged packaging activities and filed reports in company databases.
Life Time Fitness - NF2 Investigator
Roseville, CA, 07/2017 - 03/2019
  • Investigated diverse criminal activities such as financial crime, internal theft, external theft, and multi- internal shrinkage
  • Protected company from liability by maintaining strict compliance with safety regulations
  • Recorded suspect information, including a report log and physical characteristics
  • Oversaw employee training on compliance strategies such as how to identify and prevent issues
  • Monitored all areas of property, staying alert to signs of suspicious activity and persons
  • Conducted interviews with witnesses, gathering evidence for investigations
  • S
FedEx Office - Store Consultant
City, STATE, 01/2015 - 10/2017
  • Promoted package security, following protocols for signature-required deliveries and choosing reasonable locations to leave at-the-door drop-offs
  • Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking
  • Avoided delivery errors by closely following scanning, tracking, and documentation procedures
  • Protected customer packages from damage with safe handling and proper load balancing
  • Handled 100+ deliveries each day across the world
  • Enhanced clients' abilities to leverage current technologies by analyzing and recommending most relevant options
  • Provided consistent feedback and training to empower team members in confident and personable service-delivery.
Visalia Parks And Rec - Lifeguard Instructor
City, STATE, 03/2010 - 08/2020
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
  • Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.

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Resume Overview

School Attended

  • Sonoma State University
  • College of the Sequoias
  • Visalia Unified School District

Job Titles Held:

  • FedEx Courier and CSA
  • NF2 Investigator
  • Store Consultant
  • Lifeguard Instructor

Degrees

  • Bachelor of Science
  • Associate of Science
  • GED

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