Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Ambitious student pursuing Surgical Technology degree eager to contribute developed knowledge in Certified Surgical Technician role. Skilled in communication and critical thinking in fast paced settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Stockroom procedures
  • Materials transport
  • Report creation
  • Report generation
  • Critical thinking
  • Reliable and trustworthy
  • Leadership
  • Communication
  • Work ethic
Experience
09/2018 to Current FC Associate I Beacon | New York, NY,
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system, allowing clear stock tracking and efficient customer order fulfillment.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Mastered complete production flow to allow effective service anywhere, troubleshot flow or machinery issues and strictly adhered to safety, quality and production standards.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Palletized merchandise for easy movement to sales floor locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
01/2017 to 11/2021 Sales Associate Planet Fitness Inc. | East Peoria, IL,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Prepared cash deposits up to $1000 with zero discrepancies.
  • Helped average of 75 customers per day by responding to inquiries and locating products.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Reset store displays for special events and seasonal merchandise changes.
08/2020 to 12/2020 Overnight Staff Member Eagles Landing Restaurants | Charleston, SC,
  • Helped with the intake and discharge processes, which included filling out paperwork, for individuals.
  • Generated reports to assess clients behaviors throughout the day and night and make adjustments when needed.
  • Taught life skills, including completing chores and cooking meals and offering positive reinforcement.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements.
  • Performed night checks every coupe of hours to check on clients in the house.
  • Calmly defuse rough situations or conflict in the house.
  • Drug tested clients when seemed necessary, as well as hand out their medication.
02/2018 to 09/2018 Server The Gramercy At Lakeside Manor | City, STATE,
  • Set up for events with up to 310 attendees, preparing serving and appetizer trays and setting tables.
  • Educated guests on meals during wedding events, answering questions and bringing special orders.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Carried appetizer and drink trays around wedding events, maneuvering around guests and furniture without spilling.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Education and Training
Expected in 05/2016 High School Diploma | Harpeth High School, Kingston Springs, TN GPA:
Expected in | Bethel University, Mckenzie, TN GPA:
Expected in 08/2021 Associate of Science | Surgical Technology Berkeley College , Woodbridge, NJ, GPA:
Expected in 02/2019 Certification | Certified Peer Recovery Specialist Mainstream Recovery, Woodbridge, NJ, GPA:

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Resume Overview

School Attended

  • Harpeth High School
  • Bethel University
  • Berkeley College
  • Mainstream Recovery

Job Titles Held:

  • FC Associate I
  • Sales Associate
  • Overnight Staff Member
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Associate of Science
  • Certification

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