Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.

  • Cooperative Team member
  • Strong Verbal communication
  • Computer proficient
  • Quick learner
  • Extremely organized
  • Collaborative team member
  • Microsoft Office, Excel, PowerPoint proficiency
  • Energetic and organized
  • Fulfillment Processing
  • Sorting and Organizing
  • Handheld Scanners
  • Customer Service
  • Job Assignments
  • Management Training
Work History
08/2022 to Current
Process Assistant Amazon.Com, Inc. Memphis, TN,
  • Internal transfer
  • Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Conducted training and applied change management to achieve desired outcomes.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
10/2021 to 08/2022
FC Associate Brookdale Senior Living Kyle, TX,
  • Handling packages ranging from small envelopes up to boxes weighing up to 49 pounds
  • Maintained high-level work standard achieving 99% accuracy sorting and processing.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.
  • Performed well during first, second and third shift rotations.
  • Provided reports and workflow statuses on time to management.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Transported packed items onto delivery vehicles, updating tracking database once loaded.
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Picked and packed order items.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
10/2020 to 10/2021
Home Health Aide Gemini Logistics Austin, TX,
  • Responsible for assisting clients with either personal care or home management tasks
  • Perform light homemaking assistance, including help with personal laundry, meal preparation and food shopping
  • Participates in performance improvement activities
  • Provide assistance with self-administered medications, as instructed on the care plan
  • Supervise and assist
  • Builds meaningful relationships with a specified number of seniors and their families, providing assistance with activities of daily living
  • Performing home management functions such as light housekeeping, laundry, bed making and cleaning.
11/2020 to 01/2021
Amazon Delivery Driver Festival Foods New London, WI,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
06/2015 to 12/2017
Deli Associate Company Name City, State,
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in 99% accuracy rate.
Expected in 07/2020
Bachelors: Science
John Jay College - New York, NY,
Expected in 12/2017
Associates: Liberal Arts
Queensborough Community College - Bayside, NY,
Expected in 06/2015
High School Diploma:
Aviation High School - Long Island City, NY,

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    School Attended

    • John Jay College
    • Queensborough Community College
    • Aviation High School

    Job Titles Held:

    • Process Assistant
    • FC Associate
    • Home Health Aide
    • Amazon Delivery Driver
    • Deli Associate


    • Bachelors
    • Associates
    • High School Diploma

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