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FC Associate Resume Example

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FC ASSOCIATE
Summary

Dependable self starter with alot of experience in housekeeping rather for large companies as hotels to smaller settings such as offices or residential areas. I take pride in maintaining a professional attitude with great customer service at all times. I am a team player, great mentor with experience in training new hires in multiple career paths. I perform above expectations and have good time management skills.

Skills
  • Materials transport
  • Stockroom procedure
  • Time management
  • Customer service
  • Supervision
  • Student engagement
  • Training
  • Program management
Experience
FC Associate - Amazon (Euclid, Ohio)October 2019 - Current
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Trained and mentored new associates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor.
Office Cleaner - Janet Enterprise (Cleveland , OH)July 2019 - October 2019
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ledges, countertops, files, office equipment, desks and walls.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Notified management of structural issues and major repairs.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Housekeeper Aide - Menorah Park Center For Senior Living (Beachwood , Ohio)October 2006 - October 2019
  • Disposed of hazardous materials in appropriate containers.
  • Utilized personal protective equipment reduce chemical splashing incidents.
  • Swept and damp-mopped private stairways and hallways.
  • Inspected public bathrooms on [Timeframe] basis.
  • Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
  • Followed hotel cleanliness, professionalism and customer service standards.
  • Logged and documented cleaning activities and reported on issues.
  • Contributed recommendations to leadership team to improve cleaning procedures.
  • Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
  • Added new soaps, shampoos and other amenities to each room.
  • Verified each completed room against standard plans to maintain consistency.
  • Exceeded company standards for cleanliness, sanitation and presentation.
  • Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
  • Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Organized supplies for efficient use based on expected customer needs.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Checked inventory for required supplies and made lists for needed cleaning products.
Housekeeper Aide - Embassy Suites (Cleveland , Ohio)April 1997 - September 1998
  • Disposed of hazardous materials in appropriate containers.
  • Swept and damp-mopped private stairways and hallways.
  • Followed hotel cleanliness, professionalism and customer service standards.
  • Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
  • Added new soaps, shampoos and other amenities to each room.
  • Verified each completed room against standard plans to maintain consistency.
  • Exceeded company standards for cleanliness, sanitation and presentation.
  • Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
  • Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.
  • Replaced linens and made beds efficiently to meet demanding daily schedules.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Education and Training
GEDJuly 1997Tri-c, Cleveland , Ohio
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Resume Overview

Companies Worked For:

  • Amazon
  • Janet Enterprise
  • Menorah Park Center For Senior Living
  • Embassy Suites

School Attended

  • Tri-c

Job Titles Held:

  • FC Associate
  • Office Cleaner
  • Housekeeper Aide

Degrees

  • GED

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