Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
I am a young, motivated self-starter looking to forge a new career and apply the skills learned from a myriad of life and employment experiences.
A+ Certification, Lafayette Community College and TechSkills of California.
  • Attention to detail and advanced problem solving
  • Adept with all Microsoft Office programs
  • Extensive vocabulary and expert writing skills
  • Extensive training mobile device and infrastructure support
  • General technical proficiency 
  • Able to work effectively in teams as well as independently
  •  Experience working in difficult customer service situations and high stress environments
  •  Flexible schedule
  • Organized
Work History
Fc Associate 1, 09/2017 - Current
Upper Chesapeake Health Havre De Grace, MD,
  • Received, stored and shipped goods and materials.
  • Sorted cargo before loading and unloading.
  • Picked up incoming stock and delivered materials to designated locations.
  • Operated PC and RF-based computer systems with a high level of accuracy.
  • Used item Numbers to properly stock warehouse.
Tech Support Expert, 11/2014 - 02/2017
Million Air Richmond, VA,
  • Supported Verizon customers with technical issues related to cellphones and the wireless network.
  • Developed technical solutions to complex problems.
  • Provided top notch customer service in a highly competitive industry.
Security Officer, 07/2014 - 11/2014
Upper Chesapeake Health Forest Hill, MD,
  • Provided Security services for Pettibone Elementary School in New Milford, Ct.
  • Customer Service Representative 203-205-2200.

Customer Service Representative, 07/2013 - 07/2014
Emcor Group, Inc. Anchor Baptist Church, NE,
  • Collections and payment services for Time Warner Cable and Comcast Cable.
  • Data entry and Payment Quality Assurance.

Security Officer, 06/2010 - 04/2013
Abel Security & Concierge City, STATE,
  • Patrol and asset protection for several large apartment complexes on the North Shore.
  • Patrol and asset protection for several businesses across North Eastern Massachusetts.

IT Assistant, 07/2007 - 04/2010
Salem State College Library City, STATE,
  • Basic maintenance of all library computer assets.
  • Assisted full-time library IT staff in maintenance and upgrades of software and hardware.
  • Rendered technical assistance to staff and students.
  • Assisted staff with circulation-related tasks.

Bachelor of Arts: History, Expected in 2010
Salem State University - Salem, MA
  •  Minor in Education Studies.
  • Practicum in Secondary Education.
  • Coursework in Historiography and Research Methods.
Summer Course: Archaeology and Irish History, Expected in 2008
National University of Ireland - Galway,
Summer abroad coursework in Archaeology, Irish History, and the Irish Language.
High School Diploma: , Expected in 2005
Peabody Veterans Memorial High School - Peabody, MA

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School Attended

  • Salem State University
  • National University of Ireland
  • Peabody Veterans Memorial High School

Job Titles Held:

  • Fc Associate 1
  • Tech Support Expert
  • Security Officer
  • Customer Service Representative
  • Security Officer
  • IT Assistant


  • Bachelor of Arts
  • Summer Course
  • High School Diploma

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