LiveCareer-Resume

fc associate 1 resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
I am a young, motivated self-starter looking to forge a new career and apply the skills learned from a myriad of life and employment experiences.
Certifications
A+ Certification, Lafayette Community College and TechSkills of California.
Skills
  • Attention to detail and advanced problem solving
  • Adept with all Microsoft Office programs
  • Extensive vocabulary and expert writing skills
  • Extensive training mobile device and infrastructure support
  • General technical proficiency 
  • Able to work effectively in teams as well as independently
  •  Experience working in difficult customer service situations and high stress environments
  •  Flexible schedule
  • Organized
Work History
09/2017 to Current Fc Associate 1 Upper Chesapeake Health | Havre De Grace, MD,
  • Received, stored and shipped goods and materials.
  • Sorted cargo before loading and unloading.
  • Picked up incoming stock and delivered materials to designated locations.
  • Operated PC and RF-based computer systems with a high level of accuracy.
  • Used item Numbers to properly stock warehouse.
11/2014 to 02/2017 Tech Support Expert Million Air | Richmond, VA,
  • Supported Verizon customers with technical issues related to cellphones and the wireless network.
  • Developed technical solutions to complex problems.
  • Provided top notch customer service in a highly competitive industry.
07/2014 to 11/2014 Security Officer Upper Chesapeake Health | Forest Hill, MD,
  • Provided Security services for Pettibone Elementary School in New Milford, Ct.
  • Customer Service Representative 203-205-2200.

07/2013 to 07/2014 Customer Service Representative Emcor Group, Inc. | Anchor Baptist Church, NE,
  • Collections and payment services for Time Warner Cable and Comcast Cable.
  • Data entry and Payment Quality Assurance.


06/2010 to 04/2013 Security Officer Abel Security & Concierge | City, STATE,
  • Patrol and asset protection for several large apartment complexes on the North Shore.
  • Patrol and asset protection for several businesses across North Eastern Massachusetts.

07/2007 to 04/2010 IT Assistant Salem State College Library | City, STATE,
  • Basic maintenance of all library computer assets.
  • Assisted full-time library IT staff in maintenance and upgrades of software and hardware.
  • Rendered technical assistance to staff and students.
  • Assisted staff with circulation-related tasks.

Education
Expected in 2010 to to Bachelor of Arts | History Salem State University, Salem, MA GPA:
  •  Minor in Education Studies.
  • Practicum in Secondary Education.
  • Coursework in Historiography and Research Methods.
Expected in 2008 to to Summer Course | Archaeology and Irish History National University of Ireland, Galway, GPA:
Summer abroad coursework in Archaeology, Irish History, and the Irish Language.
Expected in 2005 to to High School Diploma | Peabody Veterans Memorial High School, Peabody, MA GPA:

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Resume Overview

School Attended

  • Salem State University
  • National University of Ireland
  • Peabody Veterans Memorial High School

Job Titles Held:

  • Fc Associate 1
  • Tech Support Expert
  • Security Officer
  • Customer Service Representative
  • Security Officer
  • IT Assistant

Degrees

  • Bachelor of Arts
  • Summer Course
  • High School Diploma

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