Farm Loan Officer resume example with 15 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
I have 25 years of experience in office administrative including 5 years in consumer financing, loan administration, inventory management and customer service. Excellent analytical and communication skills and very productive in fast-pace office sittings. Hardworking team-player recognized consistently for performance and contributions to the success of office staff. Dedicated to maintaining professionalism and integrity in all work environments. Responsible, punctual and productive professional when working with little to no supervision.
Skills
Multitasking and Time Management
Credit History Review
Payment Schedule Computation
Feasibility Assessment
Strong Verbal and Written Communication
Leadership/Teamwork
Creative Problem-solving
Upbeat and Positive Personality
Report/Document and File Management
Research and Analytical Skills
Multi-Line Telephone Systems
Office Equipment
Work History
Farm Loan Officer, 08/2015 - 02/2021 City Of Bend – Bend, OR,
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Increased customer satisfaction by resolving any discrepancies in timely manner
Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion
Used critical thinking to break down problems, evaluate solutions and make decisions during loan processing
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Evaluate credit risks, taxes, current balance sheets, income and expenses, farm and non-farm income, annual expenses, crop enterprises
Calculate projections for upcoming year
Determine loan eligibility and feasible
Approved and processed loan closing, if feasible.
Selected to service on the National Task Force in 2020
Farm Program Technician, 02/2003 - 08/2005 USDA Farm Service Agency – City, STATE,
Offered friendly and efficient service to all customers, handled challenging situations with ease
Led projects and analyzed data to identify opportunities for improvement
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Served customers in friendly, efficient manner following outlined steps of service
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Developed team communications and information for meetings
Used critical thinking to break down problems, evaluate solutions and make decisions
Prepared variety of different written communications, reports and documents to ensure smooth operations for upper management.
Used Microsoft Word and other software tools to create documents and other communications
Managed program field office activities to increase program awareness and participation.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Arranged rapid office equipment repair and maintenance with vendors.
Executed record filing system to improve document organization and management.
Maintained payroll information by calculating, collecting and entering data.
Verified timekeeping records and handled any discrepancies with employees.
Processed new hire paperwork and documents.
Program Technician, 02/1996 - 08/2005 USDA Farm Service Agency – City, STATE,
Offered friendly and efficient service to all customers, handled challenging situations with ease
Led projects and analyzed data to identify opportunities for improvement
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Served customers in friendly, efficient manner following outlined steps of service
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Developed team communications and information for meetings
Used critical thinking to break down problems, evaluate solutions and make decisions
Prepared variety of different written communications, reports and documents to ensure smooth operations for upper management.
Used Microsoft Word and other software tools to create documents and other communications
Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
High School Diploma: , Expected in 05/1990 - Washington County High School - Chatom, AL, GPA:
: , Expected in - Alabama Southern Community College - Monroeville, AL GPA:
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