Skilled in exceeding sales goal and company expectations by expanding client base and maintaining high standards of customer service. Effectively building loyalty and long term relationships with customers while achieving all individual sales goals.
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Named "Employee of the Month" for 3 consecutive months. Managed a successful sales team of 5 members who consistently exceeded sales goals by 3 to 20% each month.
Responsible for helping families with pre-need purchases as well as tending to those that are in need. Suggestive selling of other products. Consistently developing new leads and marketing strategies. Achieved quarterly sales goals . Assist in marketing and advertising by creating promotional flyers . Complete orders and contracts thoroughly and accurately
Sell auto and home insurance products to individuals using consultative selling techniques. Identify prospective customers using established methods. Counsel and advise prospects and policy holders within the community. Serviced and maintained renewal policies.
Led sales calls with team members to establish sales and customer retention goals.Created and directed sales team training and development programs .Developed department's first incentive performance plan which motivated staff and resulted in a 14% increase in sales the first month. Worked closely with the Vice president of sales to define monthly business plan.
Minor in Pyschology
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