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Family Services Counselor/Sales Resume Example

Resume Score: 80%

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FAMILY SERVICES COUNSELOR/SALES
Summary

Skilled in exceeding sales goal and company expectations by expanding client base and maintaining high standards of customer service. Effectively building loyalty and long term relationships with customers while achieving all individual sales goals.

Highlights
  • Superior communication skills
  • Effective team player
  • Staff training and development
  • Resolution-oriented
  • Cheerful and energetic
  • Resolution-oriented
  • Dependable and reliable
Accomplishments

Named "Employee of the Month" for 3 consecutive months. Managed a successful sales team of 5 members who consistently exceeded sales goals by 3 to 20% each month.

Experience
Family Services Counselor/Sales
October 2012 to September 2013
Elmlawn Cemetery - Kenmore , New York

Responsible for helping families with pre-need purchases as well as tending to those that are in need. Suggestive selling of other products. Consistently developing new leads and marketing strategies. Achieved quarterly sales goals . Assist in marketing and advertising by creating promotional flyers . Complete orders and contracts thoroughly and accurately

Insurance Customer Service
January 2012 to October 2012
State Farm - North Tonawanda, New York

Sell auto and home insurance products to individuals using consultative selling techniques. Identify prospective customers using established methods. Counsel and advise prospects and policy holders within the community. Serviced and maintained renewal policies.

Sales Manager
February 2006 to June 2011
Acacia Park Cemetery - North Tonawanda, New York

Led sales calls with team members to establish sales and customer retention goals.Created and directed sales team training and development programs .Developed department's first incentive performance plan which motivated staff and resulted in a 14% increase in sales the first month. Worked closely with the Vice president of sales to define monthly business plan.

Education
Bachelor of Science : Business, 1991Buffalo Sate College - Buffalo, New York, USA

Minor in Pyschology

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Elmlawn Cemetery
  • State Farm
  • Acacia Park Cemetery

School Attended

  • Buffalo Sate College

Job Titles Held:

  • Family Services Counselor/Sales
  • Insurance Customer Service
  • Sales Manager

Degrees

  • Bachelor of Science : Business , 1991

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