family care counselor resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Personable and dedicated medical professional with extensive experience in the medical industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses and always working towards the same mission.

  • Treatment planning
  • Crisis consultation
  • Clinical documentation
  • Crisis prevention
  • One-on-one drug and alcohol counseling
  • Decision-making
  • Behavioral therapy techniques
  • Client relationships- listening is key
  • Training & development
  • Relationship building
  • HIPPA training
  • Medical terminology
  • Facilitator: cognitive behavioral therapy, dialectical behavioral therapy, relapse prevention, process group for women and detox patients, mindfulness & meditation.
  • CPR, First Aid & AED certified
Work History
Family Care Counselor, 06/2019 to 08/2020
National VisionLakewood, CA,
  • Supported and counseled patients with drug and alcohol addiction.
  • Identified treatment goals based on individual diagnosis and history.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Maintained thorough clinical treatment notes.
  • Facilitated group discussions and education sessions with alcohol and drug users and families.
  • Identified problem areas impacting the ability to successfully complete treatment.
  • Conducted chemical dependency program orientation sessions.
  • Developed and assisted patients with treatment plans based on: research, clinical experience and client histories.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address concerns. The patient always being the top priority each and every time.
  • Prioritized and organized tasks accordingly to the patients needs and safety.
  • Demonstrated self-reliance through consistency, efficiency and patients needs.
  • Continued training and education at all times.
  • Evaluated patients for unique needs and assistance options.
Women's Drug and Alcohol Counselor, 10/2018 to 06/2019
Ricoh Americas CorporationWashington, DC,
  • Supported and counseled women with drug and alcohol addiction and dual diagnosis.
  • Conducted individual and group coursework sessions for patients.
  • Used educational training and experience to effectively match patients with the right leadership and resources throughout the program.
  • Completed comprehensive assessments of patient's substance abuse history and treatment requirements to develop individualized treatment plans.
  • Identified problem areas impacting each individual the ability to successfully complete treatment.
  • Educate and Assisted patients that were facing legal issues due to their active alcohol and or drug abuse.
  • Addressed anger management and control issues with patient and the clinical team.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Developed client treatment plans based on research, clinical experience and client histories.
  • Worked closely with team members to stay focused on the most important purpose: helping the patients to know that they have a disease, that there are tools to stay sober.
  • Continual patient monitoring- suicidal ideation, emotional well-being as well as physical well being.
  • Continued support and education to prevent patients that wanted to leave AMA.
  • Evaluated patients treatment goals and progress.
  • Flexibility with upper management at all times.
Doctor's Assistant, 12/2014 to 12/2017
Columbia Veterinary HospitalCity, STATE,
  • Supported and assisted a four doctor Veterinary hospital. Prepared medications (calculated dosages) administered vaccines, assisted with exams and medical emergencies.
  • Scheduler for: routine visits, surgeries, outpatient services, new patient appointments, diagnostic testing and for medical emergencies.
  • Assisted with medical emergencies hands on or over the phone.
  • Asked probing questions to get to the root of the patients medical need.
  • Created electronic medical records and routinely audited and reviewed patient charts to prevent errors.
  • Provided the patients (felines and canines) with compassion, enrichment and the best quality care at all times.
  • Offered medical suggestions under the direction of a DVM and support to families to assist geriatric and terminally ill pets.
Facilities Coordinator, 07/2007 to 02/2011
Vestas Wind TechnologyCity, STATE,
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Assisted with meetings and conference room reservations.
  • Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
  • Prepared action plans to establish procedures for various emergency situations.
  • Provided support and services related to mail and deliveries.
  • Ordered, maintained and distributed supplies and inventory.
  • Maintained facility grounds, equipment and safety compliance.
  • Held classes to teach staff facility procedures.
: , Expected in to Schoolcraft College - Livonia, MI
  • G.P.A 3.8
  • Dean's List Honoree Sept 2000-2003

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Resume Overview

School Attended

  • Schoolcraft College

Job Titles Held:

  • Family Care Counselor
  • Women's Drug and Alcohol Counselor
  • Doctor's Assistant
  • Facilities Coordinator


  • Some College (No Degree)

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