Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Strong knowledge of HR principles, practices and employment law. Proven history of fostering collaborative teamwork efforts to meet organization, individual unit, and management objectives. Results-focused HR professional with strengths in implementing creative strategies, problem solving, and data compilation and analysis. Proactive leader with strengths in effective communication and developing partnerships. Adept at managing concurrent objectives to promote efficiency and foster positive sustainable outcomes.

Skills & Competencies
  • Performance Evaluations and Management
  • Effective Staff Coach
  • Full Lifecycle Recruitment, Talent Planning & Hiring Expert
  • Research new business opportunities; Seek new business tools and methods.
  • Employee Relations, Investigations, & Alternative Dispute Resolutions
  • Personnel information systems (PeopleSoft, HRIS)
  • Facilitate Trainings, Workshops & Presentations
  • Compliance & Quality Improvement competency
  • Team Management & Team Building
  • Budget Management & Financial Forecasting (AP/AR Analyst)
  • Cross-Functional Collaborations
  • Versatile / Agile
  • Diverse Motivation Concepts
  • Records Management; Fleet Management; Purchasing Official
  • ADA Administration
  • DEI planning and efforts
11/2018 to 05/2021
Faculty Relations Coordinator/Administrator Navy Federal Credit Union San Marcos, CA,

Manage the faculty Online Promotion and Tenure (P&T) process for the use by the UF Academic Personnel Board, Provost, and President, working closely with the Associate Provost for Academic and Faculty Affairs. Review and oversight of dossiers - collaborate with all P&T liaisons from all colleges to assure compliance of procedures, guidelines, regulations, and the CBA. Foster positive relationships with faculty and college/department leaders across campus. Conduct P&T workshops for college administrators and HR liaisons; Troubleshoot issues related to online P&T workflow system; Manage the tracking and analysis of P&T data; Implement change and improved processes to add value to operational procedures for the academic community; Creative design and delivery of faculty related training; and assist in assessing academic complaints, inquiries, and grievances related to P&T. Faculty ADA Liaison. UF Campus Security Authority (CSA). Manage the UFHR P&T website.

02/2016 to 11/2018
Employee Relations Specialist II Collins Community Credit Union Cedar Falls, IA,

As a member of the UFHR Employee Relations Health Science Center team, I served as an Advisor and Consultant to administrators, directors, faculty, and staff on matters pertaining to employee relations issues and concerns - recommended appropriate resolutions. Assessed and anticipated HR-related needs; participated in recruitment activities for business units; and effectively communicated with HR liaisons. Responsible for providing support and direction to department leaders on the consistent deployment of regulations, policies and procedures. Provided probationary follow-up counseling, recommended/prepared disciplinary actions. Coordinated reorganization efforts, layoffs, non-renewals, and other personnel functions as required. Functioned as acting ER Manager and represented the employee relations program throughout the University community. Fostered partnerships across the Health Science Center/Health Affairs to propose solutions to support business objectives of the organization. I advised leaders on complex ADA, FMLA, and Workers’ Compensation matters to support institutional compliance, federal/state laws, and efficiency. Collaborated with Environmental Health & Safety, Privacy Office, Health Outcomes & Policy, Finance & Accounting, Benefits, Payroll, Recruitment & Staffing, Training & Organizational Development, Classification & Compensation departments to assure compliance.

06/2011 to 02/2016
HR Business Office Manager Brookdale City, STATE,

Supervised all staff (50+) and was responsible for all business partner functions impacting the day to day operational decisions ranging from complex employee relation matters, impartial investigations, recruitment and staffing, employment onboarding, training and development, benefits, compensation, payroll, records retention and HR compliance, FMLA, Workers’ Comp, Unemployment Insurance claims, AR/AP analyst (Revenue Cycle), Finance/Budgeting, facilities management, and operational processes. Diversity, equity and inclusion efforts and training. Proposed short & long-term workforce planning and budget projections to assure efficiency of appropriate acuity levels. Monitored and evaluated the organization's operating performance - implemented change efforts to improve efficiency. Fleet Management. Campus purchasing official.

  • Regulatory Compliance: Ensured employment actions were in compliance with company policies and procedures as well as all applicable federal, state and local employment laws and regulations. Identified hazards & risk factors - determined appropriate ways to eliminate possible barriers.
  • Managed and resolved sensitive controversial issues. Conduct effective, thorough and objective investigations needed in complex employee and Elder Affairs matters.
  • Responsible for finance/budgeting/variance reports/AP & AR for the campus fiscal operations.
  • Management of all recruitment/staffing, talent acquisition, and on-boarding for the multi-site Brookdale campus.
  • Developed and delivered training presentations.
03/1998 to 12/2015
Real Estate Sales Associate FL Homes Realty & Mortgage City, STATE,

Real Estate Sales and Services Professional for Residential, Commercial, Multifamily, Vacant Land, Rentals, and New Construction properties. Appraisals, advisory agent, referral agent, and rental services. Managed, developed, organized, and implemented sales and marketing strategies for successful real estate transactions.

Owner, Property Management & Leasing Agent/Landlord - Claire Properties

Since 9/20/2001

Property management and coordinator for all rental leasing, lease enforcement, rent collections, marketing, and maintaining positive resident relationships with multifamily and residential tenants.

Expected in
Master of Science: Employment Law
Nova Southeastern University - Davie, FL
  • Human Resource Managerial Law Concentration
  • Delta Epsilon Iota Academic Honor Society: NSU Graduate–Level Membership
  • Cum laude graduate
Expected in
Bachelor of Science: Health Services Administration
Santa Fe College - Gainesville, FL
Expected in
Associate of Arts: Psychology
Santa Fe College - Gainesville, FL
Certifications and Training
  • SHRM Certified Professional (SHRM-CP)
  • Professional in Human Resources (PHR)
  • Six Sigma - Black Belt Certification
  • Business Operations - Accounting Certificate
  • Managing at UF: The Supervisory Challenge Certification
  • UF Commitment Accounting & Finance for Managers Training
  • UF Academic Department Support Certification
Professional Presentation

2019 — The CUPA-HR chapters of Alabama, Florida, and Georgia present: Waves of Change - Oceans of Opportunity Conference.

Re-Imaging Job Titles:
A successful future in HR depends on organizations’ preparation for the coming changes in talent. You will learn a new way of thinking about leveraging staff job titles and how the title will impact employee performance along with enhance the vision/experience of working in higher-ed. This session will help HR pros capitalize on the value of their people by re-imagining staff job titles as a strategic plan to support, foster, and reshape the way we view “talent”.
Presenter: Jessica Claire, University of Florida - UFHR

Volunteer Associations

UF Academic & Professional Assembly (APA): Board Member

UF Diversity Equity & Inclusion - Affinity Group Leader

UF BHM & Anti-Racism Programming Committee

Springhill Community Impact Program (SCIP): Chair - Finance Development Counsel

Ford Family Historical & Welfare Association: Board of Director/District Leader

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School Attended

  • Nova Southeastern University
  • Santa Fe College
  • Santa Fe College

Job Titles Held:

  • Faculty Relations Coordinator/Administrator
  • Employee Relations Specialist II
  • HR Business Office Manager
  • Real Estate Sales Associate


  • Master of Science
  • Bachelor of Science
  • Associate of Arts

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