Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Perceptive Manufacturing professional with over 5 years of expertise in construction and production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations.

  • Complaint resolution
  • Good listening skills
  • Stocking and replenishing
  • Accurate Money Handling
  • Supervision
  • Measurement and Calculation Accuracy
  • Hand and power tool operation
  • Safety and compliance
  • Loading and unloading proficiency
  • Assembly and Production
  • Maintenance and Repair
  • MS Office
  • Warehousing functions
  • Shipping procedures understanding
  • Store opening and closing
  • Organization
  • Team-oriented and dependable
  • Hazardous Chemical Handling
  • Heavy Equipment Operation
  • Construction knowledge
  • Production Knowledge
  • Quality Assurance Controls
  • Packing and shipping proficiency
Work History
Factory Production Worker, 11/2018 - 06/2020
Servicemaster Clean Kennebunk, ME,
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Carefully packaged finished products and prepared for shipment.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Calibrated and repaired machinery and equipment.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Applied finishes to completed products and packaged completed items in boxes and containers for shipment.
  • Worked 3 different stations each month to provide optimal coverage and meet production goals.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Construction Laborer, 09/2015 - 10/2018
Brady Corporation Houston, TX,
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Customer Service Representative, 06/2012 - 08/2015
Ocean State Job Lot North Kingstown, RI,
  • Educated customers on promotions to enhance sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 98%.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Welcomed guests to establishment and maintained pleasant, friendly and professional demeanor at all times.
  • Received payment from guests, made change and issued receipts in accordance with cash handling policies and procedures.
  • Remained calm during periods of high volume or unusual events to maintain operating standards and set positive example for team.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Trained and supported end-users with software, hardware and network standards and use processes.
Sales Associate, 02/2011 - 06/2012
Walmart City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance record for 8 months consecutively.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Trained in loss prevention, visual merchandising and general sales skills.
High School Diploma: , Expected in
Detroit City High - Detroit, MI,

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  • Detroit City High

Job Titles Held:

  • Factory Production Worker
  • Construction Laborer
  • Customer Service Representative
  • Sales Associate


  • High School Diploma

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