facility manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
[Industry] Facility Manager and certified [Area of certification] bringing [Number] years' expertise in [Area of expertise]. Environmental, workplace, and personnel safety-driven compliance professional with in-depth knowledge of [Type] regulations, [Type] best practices, and standard operating procedures. Skilled at operational, financial, and employee performance analysis, including implementation of remedial solutions which promote continuous improvement objectives.
Skills
A level 5
Administrative
Asset Management
Banking
Basic
Bi
C
Change Management
Coaching
Oral
Conversion
Clients
Excellent customer service
Customer service
DC
Documentation
Driving
Engineer
Fast
Focus
Leadership
Listening
Mechanical
Meetings
Mentoring
Personnel
Predict
Prince
Safety
Servers
SOP
Staffing
Switches
Technician
Troubleshooting
Planning and scheduling
Leadership and supervision
Service Contracts Management
Operations Oversight
Performance Evaluations
Performance Evaluations
Data Entry
Payroll and budgeting
Scheduling
Documentation and control
Staff Management
Strategic Planning
Data Management
Delegation
Relationship building
Employee reviews
Human resources management
Project development
Conflict resolution
Recruitment
Employee scheduling
Business Development
Effective leader
Staff training/development
Coaching and mentoring
Team management
Business operations
Operational improvement
Process improvement
Supervision
Organization
Problem resolution
Regulatory Compliance
Work History
01/2017 to Current
Facility ManagerBluegreen Resorts – Ormond Beach, FL,
Manages the Data Center Engineering Operations team that coordinates with various stakeholders to ensure maximum uptime, availability, and reliability in a fast paced, dynamic, critical environment.
Manages 12 direct reports who operate the IAD15/16 campus.
Facilitates bi-weekly one on ones with all members of the team.
Listening to their concerns and being empathetic to their situations assist in maintaining a positive work environment.
Holds quarterly campus dinners where we celebrate successes and review lessons learned.
Provided stability and a culture shift at a campus that had been riddled with personnel issues that was proven successful through Tech Surveys over the last year.
Assigned campus metrics for EOTs to track and deliver weekly updates.
This allows me to focus on various cluster level issues and projects.
Promoted a Chief Engineer from level 4 to level 5.
Developed a level 5 Chief Engineer to Facility Manager.
Nominated to be a basic electrical qualification oral board chairman that tests the knowledge level of all EOTs working in Herndon.
Nominated to be a Change Management approver (1 of 9) for the North American East Region.
Provides MCM approvals for high tier bodies of work.
Member of a work group that developed the Herndon EOP standard.
Member of InCommunities where I have volunteered for the Prince William Science Fair, Hour of Code, Facets of Fairfax, and HopeCam.
Participated in C2FC, C2FOC and C2AWS.
These showed me a broader perspective of Amazon’s culture and how different organizations provide exceptional customer service.
Working with the C2FC team to set the first “GO” session in the Washington DC area.
This will allow many more AWS employees to attend the program.
Created a tool that tracks all completed MCMs.
The overview allows for leadership to see how much work is being performed in Herndon.
Herndon POC for establishing scope of work and periodicity of EATON 9395 fan/capacitor replacements.
Established global visual indicator standard for maintenance bypass dual kirk key system on Eaton Magnum breakers to ensure proper operation while transferring to maintenance bypass.
Created and distributed SOP steps for operating the kirk key mechanical interlock system globally for AWS.
Piloted CMMS project to increase booked labor.
This resulted in doubling the amount of hours tracked to data center equipment and allowed for a more accurate reflection of total cost of ownership.
Developed a dry run standard to be performed before the execution of an MCM.
Reduced campus PUE by .07 by focusing on effective air management which saved $225k annually.
Member of the Airflow Management Subject Matter Expert team that is building a global technician training curriculum.
Created OT tracker for cluster that reduced the administrative burden of tracking and approving OT at site levels.
01/2014 to 01/2017
Assistant Critical Facility ManagerJones Lange Lasalle Inc. – Wilson, NC,
Managed a critical engineering operations team that coordinated with various stakeholders to ensure maximum uptime, availability, and reliability in a fast paced, dynamic critical environment.
Managed 16 Critical Facility Technicians in day to day operations and maintenance.
Instrumental in creating, reviewing and approving a library consisting of over 800 mission critical MOP’s, SOP’s and EOP’s.
Performed in-house maintenance on 100+ CRAHs, quarterly, semi-annual, and annually.
Scheduled vendor support and managed the critical switching for 44, 750 kW double conversion UPSs, quarterly, semi-annual, annual and triennial preventive maintenance and load banking.
Scheduled vendor support and managed the critical switching for 36, 1.5 MW static transfer switches, annual preventive maintenance and load banking.
Scheduled vendor support and managed the critical switching for 24, 2MW CAT generators, quarterly, semi-annual, annual and triennial preventive maintenance.
Developed a UPS battery tracking tool to help predict failures using data from the battery monitoring system.
Reduced PUE by .04 by focusing on effective air management which saved $150k annually.
Interviewed, hired and trained new employees to ensure successful achievement of business goals.
Implemented in-house battery team which allowed us to be self-reliant on battery maintenance and replacements.
Developing team members by coaching and mentoring to perform every day better than the last.
Promoted 12 technicians to other positions throughout the campus.
Managed the facility operations team over two data centers, training and driving the team to success.
Provided reports on power, space and cooling usage.
Facilitated weekly meetings with leadership and customer representatives informing them of current events and upcoming maintenance and construction activities.
Scheduled and performed in-house preventive maintenance on all electrical and mechanical equipment to completion and ensured all time and documentation was properly managed on CMMS.
Employee advocate that always seeks promotions within to keep a happy, motivated work environment.
Coordinates work flow between the IT team and Facility Operations Team for rack deployments and server refreshes.
01/2003 to 01/2013
Lead Critical Facility TechnicianWestrock Company – Fernandina Beach, FL,
Managed a team in a Microsoft Data Center where a fast pace meets the desire for perfection.
Carefully monitored EPMS/BMS to ensure visibility to electrical and mechanical equipment.
Directed shift personnel to respond to alarms and determined the level of risk to the critical infrastructure.
Coordinated vendor work to be accomplished as site staffing allowed.
Guided and trained technicians to embrace the culture and realize the importance of a safety first mentality.
Instructed technicians in the creation of procedures (MOPs, SOPs, EOPs and Drills), proper sequence of operations and the importance of a team mentality resulting in a dynamic work environment.
Welcomed challenges and was always ready and willing to take on more responsibility.
Maintained an energetic and enthusiastic team through stressful and load heavy work weeks.
Scheduled time to ensure all technicians were able to be exposed to all aspects of data center operations.
Worked closely with Site Services, Asset Management and clients to ensure that, as servers arrive, they were energized and protected as fast and as safe as possible.
01/1998 to 01/2003
Maintenance ElectricianRudy Hawkins Electrical Contractors – City, STATE,
For nine schools in Chesterfield County.
Provided excellent customer service for administration, teachers and school staff for 1M+ sqft.
Facilities.
Troubleshooting problems and found the best solution in a timely manner.
On call for emergencies.
Efficiently completed work orders and submitted documentation of completion.
Maintained emergency generator systems, ATS, and electrical switchgear to ensure proper operation for facility operations.
Instructed in-house maintenance staff how to safely complete non- hazardous electrical tasks.
Coordinated with school staff and other tradesmen to schedule work as to not interrupt daily activities of the school which sometimes meant coming in early or working evening shifts.
Scheduled vendor support as required.
Personally accountable for my facility’s electrical needs.
I managed all work orders and required tasks with autonomy, while coordinating and collaborating with other team members as appropriate.
Assisted other tradesmen in completing tasks as my schedule permitted, which helped to diversify my skillset.
Familiarized myself with facilities outside of my area of responsibility in an effort to be able to quickly solve problems when other technicians were unavailable.
Education
Expected in to to
High School Diploma: Thomas Dale High School - Chester, VA GPA:
Expected in to to
Journeyman Electrician: Chesterfield Technical Apprenticeship Program - Chesterfield, VA, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.