(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in an esteemed establishment. Critical-thinking with years of proven successful techniques, efficient scheduling, and professionalism. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.

  • Case Management
  • Operations oversight
  • Building Client Trust and Loyalty
  • Creative Problem Solving
  • Certified in Trauma Responsive & Needs Based Care
  • CPR/First Aid Certified
  • Certified in Life Space Crisis Intervention
  • Strong Analytical and Problem Solving Skills
  • Computer Proficiency
  • Verbal and Written Communication
  • De-escalation Techniques
California State University - Channel Islands Camarillo, CA Expected in 08/2019 Bachelor of Arts : Psychology - GPA :

· Certified in Life Space Crisis Intervention

· Certified in Trauma Responsive & Needs Based Care

· CPR/First Aid Certified

Work History
Caterpillar - Facility Manager
Home In Nevada, NV, 09/2019 - Current

Direct supervision of Direct Care Staff and responsible for day-to-day operation of all program components of Short Term Theraputic Residential Treatment Program (STRTP) .Over 3 years of Case Management to ensure that all regulatory bodies’ requirements are met. Familiarity with all client files as well as maintain accurate logs for family contacts, worker contacts, etc. Collaborate with Program Director on staff scheduling for team and added coverage in absence of team members. Approving all passes for clients on caseload in accordance with all court orders and placing agents’ requirements. Assigns areas of accountability. Preparation of monthly accountability reports, including financial, facility maintenance, safety, monthly facility logs, menus, transportation, visitation logs, clothing inventory and all other documentation necessary. Responsible for management of residents’ medications,(i.e. maintain supply, supervise passing of medications, and documentation). .

Familylinks - Lead Direct Care Staff
Pittsburgh, PA, 04/2017 - 09/2019

Responsibilities include assisting female foster youth to develop and maintain skills necessary for working and living by teaching functional, daily living, working, social, and personal-social readjustment skills. Scheduled and accompanied clients to medical appointments. To promote maximum independence by implementing action plans according to individual’s capacity, intelligence level, and interest. Help youths with social skills by systematically training individuals and applying positive behavioral supports. Interpret attitudes, patterns on behavior; explaining and pointing out new options. Documenting behavior on an hourly basis. Provides for community integration by transporting and accompanying foster youth to work or community sites and/or social activities. Experience in de-escalation of youth destructive/impulsive behavior and assisted youth in finding positive alternate outlets. Administered medications and assisted client's healthcare needs and implementing Group Home procedures plan. Completed documentation as required by state and federal regulations. Attended training programs as specified by the state to better support clients.

Samaritan Health System - Patient Care Coordinator
Star Lake, NY, 06/2010 - 06/2016

As Care Coordinator Built strong referral network by developing strategic relationships with general practitioners and internist. Monitored logistics for patient intake and implementation of proposed courses of treatment.

I demonstrated sound knowledge and proficiency in the assessment and treatment of cardiopulmonary disorders, i.e. oxygen, and life support equipment such as CPAP machines and Nebulizers. Established a good rapport with fellow associates/patients/doctor offices/families/care givers/ while maintaining a professional relationship. Facilitating the delivering of pulse oximetry test to patient’s homes and analyzing oximetry results. Maintained patient confidentiality and rights as well as maintain professional appearance and attitude at all times. Took responsibility for self-protection while working in hazardous situations, and practices universal precautions.

Boys And Girls Club - Activity Director / Teen Program Coordinator
City, STATE, 09/2013 - 05/2016

As an Activity Director/ Teen Program Coordinator I was responsible for creating and implementing weekly lesson plans and curriculum for 20+ students. This included enrichment learning activities, physical education, math programs, and homework assistance. I also provided one-on-one assistance for students with intellectual disabilities. Being a strong mediator for students was a crucial aspect of overseeing and maintain a positive environment. Responsible for directing/managing overall daily operation of the Teen Program and overall Teen Programming with the primary concern for program planning, outreach, service development, implementation, and supervision of teen participants.

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School Attended

  • California State University - Channel Islands

Job Titles Held:

  • Facility Manager
  • Lead Direct Care Staff
  • Patient Care Coordinator
  • Activity Director / Teen Program Coordinator


  • Bachelor of Arts

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