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Facility Manager Resume Example

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FACILITY MANAGER
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Summary

Systematic and meticulous Facility Manager with 5-year background leading cross-functional maintenance, housekeeping and security teams. Perceptive and corrective regarding all facets of buildings, grounds and employee safety.

Skills
  • Operational efficiency and safety
  • Capital improvement planning
  • Issue and conflict resolution
  • Employee supervision and task delegation
Experience
Citizens Financial Group, Inc. | Eastlake , OHFacility Manager04/2020 - Current

Responsible for Facilities Maintenance, Security/Loss Prevention & Housekeeping. Managed & Directed 16 FT staff.

  • Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations. Wrote & implemented a new emergency response plan.
  • Inspected equipment, facility grounds, external building structure, and systems on a regular basis. Note & record discrepancies.
  • Budget writing, maintenance & record keeping, monthly reconciliation for operations budget, CapX.
  • Generated reports to assess performance and make adjustments.
  • Directed schedule of weekly, monthly & quarterly projects and anticipated timelines for milestones and completion dates.
  • Supervised and trained entire Facilities team members to provide exceptional service, driving retention and satisfaction. Celebrate wins with crew.
  • Mitigated risk by ensuring regulatory compliance for required licensing. Escort & collaborate with OSHA, L&I, FDA, Fire and Security regulatory offices. Schedule corrective actions & record keeping.
  • Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
  • Eliminated process discrepancies, implementing continuous improvements for maintenance, security & housekeeping procedures across multiple client calendars.
  • Trained in Wicklander & Zulowski interrogation & interview techniques.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Maintained systems & scheduled reports for Intelex incident reporting system & Stop/Data Pro Safety Program. Trained personnel in each.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Maintained, trained Team & Supervisors in CMMS work order platform.
  • Led staff meetings for team of 160+ to communicate safety program directives, OSHA Training, Stop/Data Program.
  • Weekly payroll approvals, audits, changes and requests. Scheduled Team time off.
  • Mitigate daily opportunities that come at you daily from all directions and prioritize/ schedule.
  • Collaborate with HR & other Management Staff.
  • Acquisition of new equipment & construction projects, CapX budget items from budget writing to Capitol Expenditure throughout the PRPO process.
  • Report to Regional Support Manager & Director in Colorado.
  • Create a lean avenue for CapX restraints to acquire security systems upgrade.
  • Write and implement a new Emergency Actions Procedure and Plan.
Pitney Bowes Inc. | Romulus , MIFacility Director10/2016 - 03/2020

Managed and directed a Facilities & Custodial Staff of 18 Team Members. Responsible for the Safety & Security of our members, the public and all 87,000 visitors per year.

  • Oversaw inventory and equipment to address performance needs and cost controls.
  • Set appropriate maintenance schedules to maintain smooth building operations.
  • Managed system work orders by distributing assignments and closing out completed work in our CMMS software program.
  • Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
  • Led facility management staff and consultants in producing business plan devoted to all aspects of facility operations, including setting priorities and job assignments.
  • Oversaw vendor-provided building services, including mechanical, pest control, landscaping, contractors & service vendors.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Organized and maintained documents, files and records.
  • Conducted quarterly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Scheduled maintenance for building assets to keep machines operating efficiently.
  • Supported development of operations & CapX budgets and financial projections.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to YMCA's compliance standards.
  • Recruited and hired talented team members, boosting department skills and expertise in areas of Facility Operating and Maintenance.
  • Trained multiple employees on best practices and protocol while managing teams to maintain optimal productivity.
Lsc Communications | Willard , OHMaintenance Mechanic 209/2001 - 10/2016
  • Monitored work safety by coordinating equipment preventive maintenance program and equipment repairs.
  • Repaired and replaced worn and defective parts in all phases of facility maintenance for over 3.2M sq. ft.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Maintained compliance with internal and regulatory safety standards, including OSHA & L&I, WISHA.
  • Regulatory inspections specialist. Worked closely with inspectors and documented & corrected discrepancies.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Installed, repaired and maintained equipment.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Inspected, repaired and maintained lighting and electrical systems, air conditioning equipment and plumbing system components.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Ran regular tests on machines and fixed early problems.
  • Studied repair and use manuals to ensure correct maintenance.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Coordinated with outside vendors to prepare for large facilities installations and complex repairs.
  • Read blueprints and specifications to determine best methods to approach Capitol and Construction projects.
  • Designed, fabricated and installed current upgrades to improve existing equipment.
  • Ran machinery diagnostics rounds to meet performance thresholds.
Education and Training
Engineering "A" School | CityCompletion of Course Study in Naval Engineering10/1986
Gas Mechanic 2 | CityUlimited Gas License in HVAC05/2006
Boiler Operator | CityPressure Vessel License in HVAC02/2012
CFC Refrigeration Recovery | CityFederal License in HVAC10/1992
Activities and Honors

Recognized by Christine Gregiore, former Governor of Washington State for volunteer efforts in counseling & sharing life's successes with inmates at the Walla Walla State Correctional Facility.

Volunteerism

* Den Leader 6 years with Boy Scouts of America

* Member of the "blue Collar Crew" with local church doing HVAC work for those less fortunate to afford the service

* Security (Day Care) at my church

* Feeding youth at West Central Community Center

* YMCA programs that serve our community

* Community garden project/North Spokane YMCA

Foster Parent in State of Washington as well as support for a family in Africa for 12 years now. Also support the Children's Shriners hospital at a local level.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
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Resume Overview

School Attended

  • Engineering "A" School
  • Gas Mechanic 2
  • Boiler Operator
  • CFC Refrigeration Recovery

Job Titles Held:

  • Facility Manager
  • Facility Director
  • Maintenance Mechanic 2

Degrees

  • Completion of Course Study in Naval Engineering
    Ulimited Gas License in HVAC
    Pressure Vessel License in HVAC
    Federal License in HVAC

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