Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Integral leader who excels in large-scale logistics / quality assurance optimization, including designing, developing, and implementing forward-thinking processes to achieve key growth and productivity, as well as monitoring and managing projects to generate high-quality results that exceed expectations. Out-of-the-box thinker who contributes superior attention-to-detail and sharp analytical talents, including demonstrating an ability to see the “big picture” in fast-paced, logistics-based operations. Excellent communicator who seamlessly liaises among stakeholders, C-level executives, architects, consultants, clients, suppliers, and subcontractors to meet goals within high-pressure environments.
  • MANAGEMENT PROFESSIONAL with more than 10 years of logistics, quality assurance, and project management experience. Motivated leader designing, developing, and implementing forward-thinking processes to enhance productivity. Dedicated professional exceeding expectations by monitoring and managing projects, generating high-quality results. Lead-by-example manager with a career history of utilizing training, Lean Six Sigma Methodologies, and process improvements to drive change, resulting in organizational excellence.
  • Quality Assurance
  • Project/Program Management
  • Expense Control
  • Lean Six Sigma Methodologies
  • Budget Forecasting/Administration
  • Negotiations
  • Workflow Designs
  • ES&H Federal/DoD Programs
  • Strategic Analysis
  • Trend Tracking
  • Inventory Management
  • Microsoft Office Suite | Visio | SQL | AWRDS | AMCISS | Maximo | Web Works | SAP | Microsoft Project | RS Means
01/2014 to Present Facility Manager Sherwin-Williams | Hainesport, NJ,
  • Direct and manage the Operations & Maintenance, (O&M) Contract for the Defense Forensic Science Center (DFSC); valued at 7.4M.
  • Provide oversight of all property maintenance, design and construction, space planning, contract management and sustainability of all assets within the facility and surrounding property.
  • Including the safety of all assigned personnel.
  • Maintain Critical Building Infrastructure to include UPS, Battery Backups, Generators, HVAC.
  • Manage vendors, contractors, and professional consultants to include plumbing, HVAC, electrical, fire suppression systems, security systems and roofing systems.
  • Manage vendors, contractors, and professional consultants; ensures that all contracts, designs and vendor performance are in accordance with US Government requirements.
  • Submit monthly management control reports and provide look ahead schedules as required for preventative maintenance, unscheduled maintenance and minor alterations.
  • Perform cost estimates on Projects to submit to the US Army Corps of Engineers for approval.
  • Manage over 2M worth of Minor Construction Projects and unscheduled corrective maintenance actions.
01/2013 to 01/2014 Operations SupervisorMinor Construction Manager City Of Visalia, Ca | Visalia, CA,
  • Spearheaded the planning and execution of 10 construction projects assigned by the U.S.
  • government valued at over $10M and 30 minor construction projects under $10K each.
  • Developed a 150 person project team, implemented results-driven policies and procedures, and led multifaceted projects, including the creation of Process Maps, Internal Operating Procedures, Work Instructions, Project Plans, and Forms, adhering to stakeholders' schedules, budgets, and quality requirements.
  • Employed a broad scope of industry knowledge to direct engineering, maintenance, operations, and application of quality management programs.
  • Determined root cause of issues that caused project delays by performing process mapping and analysis.
  • Created project status reports and delivered executive presentations, tracking and communicating project status to various senior-level management teams.
01/2011 to 01/2012 Public Works Manager Capsule | Minneapolis, MN,
  • Directed targeted decision-making among a high-volume Public Works Department (PWD) within a $2.2B Kuwait Base Operations and Security Support Services (KBOSSS) contract.
  • Led 500+ multinational employees as well as water, power, and sewer utilities for two bases encompassing all facets of real property, facilities maintenance, housing, procurement, and material supply management.
  • Efficiently scheduled 500K maintenance actions across the Area of Responsibility (AOR) by establishing standardized Preventative Maintenance (PM) planning Managed $10-million worth of 8,000 line items supporting Operation Iraqi Freedom (OIF) and Operation Enduring Freedom (OEF), and achieved and sustained 98% customer satisfaction rating.
  • Successfully tracked 250,000 work orders annually via planned Maximo systems implementation.
01/2010 to 01/2011 Logistics Manager AECOM Technology Corporation | City, STATE,
  • Managed $30M logistics budget for a $50B housing and infrastructure development contract, providing improved roads, bridges, water, utilities, and housing for Libyans.
  • Directed logistics of 20 employee housing and transportation sites, while coordinating and managing a wide variety of responsibilities for 250+ employees in 4 cities.
  • Saved $2M annually by reducing the fleet size after conducting a transportation analysis and discovering too many vehicles in the fleet weren't being utilized.
  • Oversaw all logistics, purchasing, and asset-tracking functions, as well as forecasting.
  • Liaised with service providers, recommending process improvements focused on providing better customer service in transportation, employee housing, catering, and other support services that were provided to increase service performance and customer satisfaction.
01/2007 to 01/2010 Production Control Manager/Quality Analyst ITT Systems Corporation | City, STATE,
  • Directed a 25-member team in handling diverse financial, administrative, operational, and key compliance functions, while managing $10M in purchasing, inventory, and warehousing for 2 facilities.
  • Coordinated efforts amongst local and international 3rd party service, supply, and transportation providers.
  • Developed financial tracking and analysis processes, supporting $5M+ in purchasing.
  • Implemented Lean Six Sigma techniques that improved purchase request processes by 75% and established formal PO tracking efforts.
  • Trained, developed, and managed a team of 20 internal auditors, directing high-caliber inspections, ANSI/ISO 9001:2000 audits, root cause analyses, and corrective action reporting.
01/2004 to 01/2007 Logistics Analyst/Site Lead Stanley Associates | City, STATE,
  • Managed $10B in inventory control, while maintaining equipment data in automated data systems and logistics databases.
  • Instrumental in processing receipts and preparing Transportation Control Management Documents (TCMD) and Radio Frequency Identification (RFID) tags while managing a 6-person team.
  • Consistently achieved a high reconciliation rate of 99% through cross-system synchronization.
  • Maintained translational data and performed equipment configuration record updates.
  • Decreased costs across inventory tracking, property accountability, and transportation operations through inventory control, turning in unused equipment/parts and changing reorder points based on usage.
Expected in Associate of Science | Business Management Ashworth College, Norcross, GA GPA:
Business Management
administrative, Army, bridges, budgets, Budget, contract management, contracts, customer satisfaction, customer service, databases, decision-making, designing, design and construction, directing, facilities maintenance, financial, Forecasting, Forensic Science, Forms, Government, HVAC, inventory, inventory control, Inventory Management, ISO 9001, logistics, managing, Microsoft Office Suite, Microsoft Project, 2000, 98, Works, Negotiations, organizational, personnel, plumbing, policies, executive presentations, processes, procurement, Program Management, project management, Project Plans, purchasing, quality, quality assurance, quality management, Radio, reporting, roofing, safety, SAP, Six Sigma, space planning, SQL, Strategic Analysis, Transportation, Trend, utilities, Visio, warehousing, Workflow
Additional Information
  • SECURITY CLEARANCE Active Secret Security Clearance

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School Attended

  • Ashworth College

Job Titles Held:

  • Facility Manager
  • Operations SupervisorMinor Construction Manager
  • Public Works Manager
  • Logistics Manager
  • Production Control Manager/Quality Analyst
  • Logistics Analyst/Site Lead


  • Associate of Science

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