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facility manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

[Industry] Facility Manager and certified [Area of certification] bringing [Number] years' expertise in [Area of expertise]. Environmental, workplace, and personnel safety-driven compliance professional with in-depth knowledge of [Type] regulations, [Type] best practices, and standard operating procedures. Skilled at operational, financial, and employee performance analysis, including implementation of remedial solutions which promote continuous improvement objectives. Experienced Office Management and Administration Professional with [Number] years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Facility [Type] inspections
  • Planning and scheduling
  • Performance Evaluations
  • First Aid/CPR
  • Customer service
  • Leadership and supervision
  • Cost-Reduction Methods
  • Budgets
  • Problem resolution
Education
Long Beach City College Long Beach, CA Expected in Associate of Arts : Law Enforcement - GPA :
California State University - Long Beach Long Beach, CA Expected in Bachelor of Arts : Physical Education Teaching And Coaching - GPA :
Work History
Sherwin-Williams - Facility Manager
Hialeah, FL, 08/2017 - 07/2020
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised staff of 10, including Managers, Supervisors, and Office Administrators in day-to-day activities.
  • Tracked and documented operational and financial records to perform monthly analysis of performance and costs.
  • Conducted [Timeframe] inspections of facility grounds, external structure, systems, and equipment.
  • Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Completed bi-weekly payroll for [Number] employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Integrated logistic systems into company processes to improve operations and manage work orders.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
Deloitte - Transportation Manager
Panama City, FL, 01/2016 - 07/2017
  • Oversaw team of [Number] drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Organized records of vehicles, schedules and completed orders.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
  • Employed Six Sigma standards to save [Number] overtime hours for substantial savings in labor costs.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
Servco - Service Manager
Honolulu, HI, 01/2009 - 07/2016
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored product quality and communicated necessary improvements to [Job title].
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Guided techs on automotive repair, tool usage and equipment operation.
  • Met with customers to discuss service needs and offer available solutions.
  • Hired and trained new [Type] workers to improve efficiency of department and cultivate productive work atmosphere.
  • Trained [Number] less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Managed team of [Number] employees in [Type] and [Type] processes to comply with [Type] policies across company.
  • Followed up with customers during and after installations to verify satisfaction.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.

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Resume Overview

School Attended

  • Long Beach City College
  • California State University - Long Beach

Job Titles Held:

  • Facility Manager
  • Transportation Manager
  • Service Manager

Degrees

  • Associate of Arts
  • Bachelor of Arts

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