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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA XXX05
:
Professional Summary

Critical-thinking Facility Manager with several years of proven successful cost-reduction techniques, efficient scheduling, and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives. Mechanically-inclined Facility Manager offering more than 20 years' experience in security engineering and maintenance technology. Demonstrated proficiency in low voltage equipment maintenance and repair.

Skills
  • Planning and scheduling
  • Facility inspections
  • Leadership and supervision
  • Service Contracts Management
  • Performance Evaluations
  • Customer relations
  • Problem solving
  • Data Entry
  • Policy and procedure modification
Education
American Culinary Arts Lakeland, FL, Expected in 04/1999 Associate of Arts : Culinary Arts - GPA :
San Bernardino Sherriff's Academy San Bernardino, CA, Expected in 02/1990 Certification of Completion : Law Enforcement - GPA :
United States Air Force - George Air Force Base Victorville, CA, Expected in : Air Craft Maintenance - Fighter Jets - GPA :
Vance International Oakton, VA, Expected in Certified in Tactical Security Operations : Tactical Security Operations - GPA :
Riverview High School Sarasota, FL, Expected in 1985 High School Diploma : - GPA :
Work History
State Of North Carolina - Engineering Technician II
Camden, NC, 07/2020 - Current

As an Engineering Technician, I am responsible for maintaining the cosmetic appearance and the mechanical function of all the resort buildings and grounds in both the interior and exterior of the property. I also display the flexibility to deal with everchanging situations as it pertains to guest, owners, associates and work load.

  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Managed available parts, tools and materials inventory to maintain prompt response capability.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Inspected fire extinguisher equipment to maintain safe environment for workers or residents.
  • Used power and hand tools to complete repairs to building systems.
  • Performed locksmithing tasks by installing new locks, door handles and door closers.
  • Maintained cleanliness of buildings and property.
Watco Companies, Inc. - Facility Manager
Lake Charles, LA, 06/2015 - 07/2020
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised staff including maintenance and grounds departments in day-to-day activities.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Managed staff, created work schedules, distributed assignments and supervised day-to-day operations.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Investigated and corrected mechanical problems with machinery such as security camera systems and low voltage electrical systems.
Atria Senior Living Group, Inc. - Independent Security Consultant/Owner/Operator
Yuma, AZ, 01/2009 - 07/2015
  • Recommend improvements in security systems and procedures.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Monitored use of data files and regulated access to protect secure information.
  • Engineered, maintained and repaired security systems and programmable logic controls.
  • Conducted security audits to identify vulnerabilities.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with residential and commercial customers to understand needs and provide customized security options and services.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved inventory loss problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving private security concerns and issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Customized security features to accommodate both commercial and residential concerns and implemented security protocols as needed.
TA Group Consulting - Private Duty Caregiver
City, STATE, 01/2004 - 11/2014
  • Insured security measures for primary client and monitored all staff brought in from third party sources.
  • Supervised daily activities and provided assistance when needed.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Alert Alarm Systems Inc. - Security Technician/ Manager
City, STATE, 01/2002 - 11/2008
  • Performed installations of high-tech security systems, which included access and biometric controls, alarms and video surveillance systems.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Assisted with electrical installations, including lighting and smoke detectors.
  • Read and understood product manuals and blueprints.
  • Responded to maintenance calls and troubleshot devices.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Tested all newly installed fire alarms.
  • Demonstrated features and functionality of alarm systems to customers.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with commercial and residential customers to understand needs and provide customized service(s).
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Educated customers on effective use of security systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Installed biometric access and temperature controls, alarms and video surveillance systems.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.

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Resume Overview

School Attended

  • American Culinary Arts
  • San Bernardino Sherriff's Academy
  • United States Air Force - George Air Force Base
  • Vance International
  • Riverview High School

Job Titles Held:

  • Engineering Technician II
  • Facility Manager
  • Independent Security Consultant/Owner/Operator
  • Private Duty Caregiver
  • Security Technician/ Manager

Degrees

  • Associate of Arts
  • Certification of Completion
  • Certified in Tactical Security Operations
  • High School Diploma

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