Critical-thinking Facility Manager with several years of proven successful cost-reduction techniques, efficient scheduling, and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives. Mechanically-inclined Facility Manager offering more than 20 years' experience in security engineering and maintenance technology. Demonstrated proficiency in low voltage equipment maintenance and repair.
Skills
Planning and scheduling
Facility inspections
Leadership and supervision
Service Contracts Management
Performance Evaluations
Customer relations
Problem solving
Data Entry
Policy and procedure modification
Education
American Culinary ArtsLakeland, FL, Expected in 04/1999 – –Associate of Arts:Culinary Arts - GPA:
San Bernardino Sherriff's AcademySan Bernardino, CA, Expected in 02/1990 – –Certification of Completion:Law Enforcement - GPA:
United States Air Force - George Air Force BaseVictorville, CA, Expected in – –:Air Craft Maintenance - Fighter Jets - GPA:
Vance International Oakton, VA, Expected in – –Certified in Tactical Security Operations:Tactical Security Operations - GPA:
Riverview High SchoolSarasota, FL, Expected in 1985 – –High School Diploma: - GPA:
Work History
State Of North Carolina - Engineering Technician II Camden, NC, 07/2020 - Current
As an Engineering Technician,I am responsible for maintaining the cosmetic appearance and the mechanical function of all the resort buildings and grounds in both the interior and exterior of the property. I also display the flexibility to deal with everchanging situations as it pertains to guest, owners, associates and work load.
Reviewed technical documentation to complete equipment maintenance and repair.
Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Managed available parts, tools and materials inventory to maintain prompt response capability.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Inspected fire extinguisher equipment to maintain safe environment for workers or residents.
Used power and hand tools to complete repairs to building systems.
Performed locksmithing tasks by installing new locks, door handles and door closers.
Maintained cleanliness of buildings and property.
Watco Companies, Inc. - Facility Manager Lake Charles, LA, 06/2015 - 07/2020
Conducted daily inspections of facility grounds, external structure, systems, and equipment.
Evaluated facility operations and personnel for safety and health regulations compliance.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Supervised staff including maintenance and grounds departments in day-to-day activities.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Managed staff, created work schedules, distributed assignments and supervised day-to-day operations.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Investigated and corrected mechanical problems with machinery such as security camera systems and low voltage electrical systems.
Atria Senior Living Group, Inc. - Independent Security Consultant/Owner/Operator Yuma, AZ, 01/2009 - 07/2015
Recommend improvements in security systems and procedures.
Performed risk analyses to identify appropriate security countermeasures.
Monitored use of data files and regulated access to protect secure information.
Engineered, maintained and repaired security systems and programmable logic controls.
Conducted security audits to identify vulnerabilities.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Worked with residential and commercial customers to understand needs and provide customized security options and services.
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Resolved inventory loss problems, improved operations and provided exceptional client support.
Increased customer satisfaction by resolving private security concerns and issues.
Maintained excellent attendance record, consistently arriving to work on time.
Customized security features to accommodate both commercial and residential concerns and implemented security protocols as needed.
TA Group Consulting - Private Duty Caregiver City, STATE, 01/2004 - 11/2014
Insured security measures for primary client and monitored all staff brought in from third party sources.
Supervised daily activities and provided assistance when needed.
Developed rapport to create safe and trusting environment for care.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Alert Alarm Systems Inc. - Security Technician/ Manager City, STATE, 01/2002 - 11/2008
Performed installations of high-tech security systems, which included access and biometric controls, alarms and video surveillance systems.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Communicated effectively with customers, answering questions and concerns regarding systems.
Assisted with electrical installations, including lighting and smoke detectors.
Read and understood product manuals and blueprints.
Responded to maintenance calls and troubleshot devices.
Maintained accurate records of customer service calls and inputted all information into company's database.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Tested all newly installed fire alarms.
Demonstrated features and functionality of alarm systems to customers.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Worked with commercial and residential customers to understand needs and provide customized service(s).
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Educated customers on effective use of security systems.
Explained how to properly use security systems so that customers were knowledgeable.
Installed biometric access and temperature controls, alarms and video surveillance systems.
Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
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