facility administrator resume example with 13+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Highly motivated people manager with extensive experience in leading large teams through financial accountability and operational excellence.

Expected in 04/2023 to to Certificate | Disruptive Strategy Harvard Business School, , GPA:
Expected in 2012 to to Master of Science | Management University of Florida, Gainesvillle, FL GPA:
GPA: 3.6/4.0
Expected in 2012 to to Bachelor of Science | Advertising University of Florida, Gainesville, FL GPA:
GPA: 3.8/4.0
Work History
09/2022 to Current Regional Home Program Manager Johns Hopkins Applied Physics Laboratory | , , Atlanta, GA
08/2019 to 09/2022 Facility Administrator Cbiz, Inc. | , , Stockbridge, GA
  • Manages the highest volume dialysis facility in the greater Atlanta area servicing 120+ patients six-days-a-week
  • Responsible for full P&L which includes managing monthly income statements, variance reporting and creating action plans to meet established budget objectives (accounting for over $6 million in revenue)
  • Drives clinical metrics such as reductions in missed treatments and hospitalizations for patients resulting in a four-star facility rating in 2020
  • Ensures compliance with state and federal regulations for patient care and services (HIPAA, CMS, OSHA...etc).
  • Provides leadership to 40+ direct reports which includes registered nurses, certified technicians, social workers, dieticians and administrative personnel
  • Serves as the hiring captain for the southside of Atlanta; owning the hiring and selection process for all registered nurses, licensed practical nurses and certified technicians for 12 facilities
  • Speaker in the DaVita Leadership Insights Podcast which explores how both aspiring and experienced managers can become better leaders personally and professionally
  • Instructor in the FA Prep365 program which facilitates the onboarding and development of new Facility Administrators covering topics in building successful teams in regards to delegation and empowerment
  • Rewarded with and oversaw the construction of a $1 million expansion wing that contains eight industry-first, state-of-the-art multi-modality dialysis stations
02/2018 to 08/2019 Senior Executive Recruiter Anheuser-Busch Inbev | , , Atlanta, GA
  • Made direct, proactive contact (in-person and by phone) with desired corporate prospects at various organizational levels (C-suite to manager) to initiate and cultivate new clients and candidates
  • Married internal candidates through the recruitment process from first contact, through phone and final on-site interviews
  • Partnered with talent acquisition teams to source fresh, internal talent in conjunction with succession plans
  • Mentored and led entry-level salaried recruiters through new hire training and successive, continued development
  • Successfully placed eight executive managers resulting in over 250k in billings as well as the President's Club and Sales Trip awards within the first year of employment
02/2013 to 02/2018 Executive Team Leader - Salesfloor/Guest Experience Abercrombie & Fitch | , , Buford, GA
  • Owned full profit and loss (P&L) for all salesfloor departments, achieving 'golden contribution' standard in F2017 by making all sales and payroll goals
  • Actively managed payroll for over 100 team members through effectively scheduling to ensure fiscal responsibility and increased net profits
  • Mentored fellow Guest Experience Team Leaders to drive sales through REDcard penetration as REDcard Captain for district 346
  • Successfully trained and developed a Softlines team that ended 2017 with over $10 million in sales and recognition as the top clothing department in the district
  • Pursued and accomplished a total store comp of 6% by owning the release and promotion of Target's new owned style brands: A New Day, Goodfellow & Co., JoyLab and Project 62 in F2017
  • Increased retention rates to a company high of 97% by working with team leadership to recognize and reward top performers in F2017
  • Led aggressive campus recruitment initiatives at the University of Georgia and surrounding campuses to build brand penetration and identify potential top talent
  • Successfully modeled and executed Q4 seasonal employment and reduction strategies for over 100+ team members by actively reducing churn
  • Personally recruited and managed the development of seven new team leader promotions in F2017
  • Routinely led all 100+ team members and eight direct reports through processes and routines for a $35 million building as Leader-On-Duty, daily
03/2008 to 01/2013 Assistant Manager - People Company Name | , , Gainesville, FL
  • Conducted all group interviews for hourly models at all three flagship stores (Abercrombie & Fitch, Hollister Co. and Abercrombie Kids) in four cities over two states as People Manager
  • Partnered with local talent and modeling agencies to place models at all participating Black Friday district stores
  • Planned and executed all tabling events at the University of Florida and surrounding campuses by leading all career fairs and hiring events
  • Worked with state recruiters to implement and execute recruitment strategies to increase company diversity
  • Talent Acquisition Management
  • Human Resource Management
  • Behavioral Interviewing
  • Process Improvement
  • Strategic Planning
  • Staff Development and Coaching

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Resume Overview

School Attended

  • Harvard Business School
  • University of Florida
  • University of Florida

Job Titles Held:

  • Regional Home Program Manager
  • Facility Administrator
  • Senior Executive Recruiter
  • Executive Team Leader - Salesfloor/Guest Experience
  • Assistant Manager - People


  • Certificate
  • Master of Science
  • Bachelor of Science

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